📍 9 Moore Street, Howick, Auckland 2014, New Zealand
📍 Address: 9 Moore Street, Howick, Auckland 2014, New Zealand
📞 Phone: +64 9 534 9373
🌐 Website: johnrussellschoolwear.co.nz
The best place to buy best school uniforms. Excellent customer service, they are very friendly and always helpful. During busy time it’s difficult to find a car park near there.
The owner (assuming not the actual John Russell) was so rude to me. Took back a pair of shorts that had the logo on them upside down. He took exception to this saying they had been washed which they absolutely have not, not that it should after given they’re defective. He said they are still damp. I said well possibly because they’ve been in my car since Saturday as I came down Sunday and Monday and both days were closed which he argued and said that they were open to 3pm. The Sunday I was there at 2.55 and it was shut other than someone inside taking selfies of themselves and then hiding when I knocked on the door. He finally got me a replacement pair and through them at me then through them at me and walked into the back office. The worst part is, you can not take your business elsewhere. This guy is so rude and it’s a shame when you no longer want to support a local business, specially when you have just paid $400 for the minimal school uniform (shorts and shirts plus PE. No jacket or jumper) and this is how he thinks he is allowed to behave and treat his customers. Hope he sees this and fixes his poor attitude.
I give a 3 because I'm disappointed by the cost of school uniforms items rather than other aspects of this business. Uniform is way too expensive. There is no competition so prices are going to be high. Shop is well laid out and staff are helpful and friendly. I wish Kmart was the official supplier!
Very bad experience just got from this shop. Expensive price is always and but not just. The staff can tell lies when things go wrong and put customer to be bkamed.
Really helpfull and friendly
Very helpful and friendly staff. Plenty of parking space around the shop.
Highly Recommended A+++. Nick was super helpful and managed to get my son sorted for school with very short notice. His communication was outstanding and his customer service exceeded my expectations. Nick is an asset to the company.
Excellent service.We were greeted straight away & asked if we needed help by a lovely young girl. I'm so glad I accepted her help. The sales assistant picked the right sizes by just looking at my daughter. I really enjoyed talking to her well done John Russell for hiring such wonderful staff
John Russell Schoolwear is located at 9 Moore Street, Howick, Auckland 2014, New Zealand
You can contact John Russell Schoolwear at +64 9 534 9373
You can find directions to John Russell Schoolwear by following this map link
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