Plumbing World

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Reviews

1. 邮差 ★☆☆☆☆

   I want to file a complaint about a female staff member at your store. Around 12:20 PM today, I came in to buy a bag of cement. I don’t speak English, so I told her I wanted a bag of cement. I didn’t understand her response, so I said “Sorry” and started checking my phone to open Google Translate. While I was doing that, she gave me a very disrespectful look—rolled her eyes, let out a long sigh, and even hit the computer mouse on the counter. I couldn’t tolerate such treatment! I said “OK, bye-bye” and left. As I was driving out, I saw one of your delivery guys returning—I greeted him because I remembered him. He’s a really nice person who has delivered goods to us before. Then I went to a nearby Hynds store where the staff were very friendly, and I got exactly what I needed. I just want to say: if you have no patience, you shouldn’t be in a customer service role. After all, you’re going to meet all kinds of customers—including those who don’t speak English.

   almost 10 months ago
2. Grant Craig ★★★★★

   Great range of products friendly service

   almost 4 years ago
3. Gay Jacob ★★★★★

   Awesome

   almost 5 years ago

1. Steve Mastrovich ★★★★★

   Very helpful staff and excellent products.

   more 6 years ago

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