I am extremely saddened to be posting this poor review, 1 star is far too much for this dishonest outfit, I wonβt even give them the kudos of calling them a business. We were in the process of doing a total house clearance prior to going on an extended period of travelling. We contacted them and without even a site visit, they agreed to do the job, that should have been a massive red flag. Max and his team of 2 arrived on the day with a tatty old trailer despite having been told it was a total house clearance. They certainly didnβt clear the house and only took what they thought they could sell. It was a 3 bedroom house with a sleep out and garage. Fortunately, they forgot the washing machine we we sold later the same day for a proper price, in fact, almost half of what we eventually got for the entire house. They also left 2 sofas suggesting we give them to charity or put them out on the street, we sold them 2 days later for $150. About a week after their visit, we went into total lockdown so they couldnβt/shouldnβt have been selling during this period yet they gave us $860 a week into level 3 despite Max saying the bulk of the items would be sold at Avondale Market. As per previous poor reviews, Max is very difficult to get hold of and when he has replied to my emails, he states itβs too difficult to provide a breakdown of what was sold and for how much. I refuse to be a victim of theft here and have contacted the Police and IRD. I only wish I had read the google reviews rather than their website which has no bearing on who they are and the terrible service they provide.
Contacts & Location
π Address: 11 Bongard Road, Mission Bay, Auckland 1071, New Zealand
π Phone: +64 9 528 9791
π Website: estateclearance.co.nz
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Reviews
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John Kelly β ββββ
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Troy Burnett β β β β β
Estate clearance sold the contents my storage unit. I am based over in Brisbane and wasn't able to be there on the day. Max and his team worked with the storage company in my absence and did a great job. Highly recommended, thank you.
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Jonathan Ellison β ββββ
If you have any household items to remove or to sale, do not use these people. They do not give any indication of price for any items. After contacting the owner numerous times, they were still unable to provide the cost of items on a provided list. To conclude we had a very unprofessional service, and were unable to communicate easily with them, very disappointed at talking to the owner over the phone who refused to facilitate our questions with a tone that is not even anywhere close to be professional, he literally hang up on us in the middle of conversation, no respect whatsoever.
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Tom Allen β ββββ
house load of furniture sold for a net $245.00, no invoice or advice of items sold until enquiry four months later
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Yusuke Inui β β β β β
Great service, helped clear out one of my relatives places. highly recommend them.
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Alex Tjahjana β ββββ
Not really an antique shop, and the address given is not a shop at all but the house where they register their business. According to their website, they're in the business of helping you to sell your possessions.
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FAQs
What is the address of Estate Clearance?
Estate Clearance is located at 11 Bongard Road, Mission Bay, Auckland 1071, New Zealand
What is the phone number of Estate Clearance?
You can contact Estate Clearance at +64 9 528 9791
How can I get to Estate Clearance?
You can find directions to Estate Clearance by following this map link