Repco Takanini

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Reviews

1. Shacky Schäche ★★★☆☆

   I needed a new car battery & fitting. Arrived at 2pm Saturday and duty manager suggested it was not a good time because of staff lunch breaks. He took my $500+ sale & said I would have to wait. I waited 30-40 mins before asking if the battery was coming. Manager had not communicated clearly with staff that the battery & fitting was required. Mo (Mohammed) came to the rescue and removed the old battery & replaced with new one (a challenging job in a Mercedes). Summary: Manager was not positive, customer focussed, or staff focussed. I observed Mo helping & rescuing a new staff member at the counter several times. He rushed to my rescue and gave me great service & treatment. I vote MO gets a pay rise and a management position! Legend.

   almost 4 months ago
2. David guild ★★★★★

   Easy to find products if I'm ever unsure I just ask a friendly team member they also have discounts going quite regularly keep it up

   almost 6 months ago
3. Boydie Croft ★★★★★

   "Always helpful and friendly service here. Staff know their stuff and are quick to help you find what you need. Good range of car parts and accessories at decent prices. Easy parking and a convenient spot to grab what you need for your vehicle."

   almost 7 months ago

1. H H ★★★★★

   Very neat store, newly refreshed, I believe. Good promotions in store, clear layout, clear and accurate pricing.

   almost 10 months ago
2. Chris Caldwell ★★★★☆

   There was no waiting to be served and the part I required was quickly located. So it was a good experience as my part requirement was quickly meet. The staff were friendly and efficient though perhaps a little abrupt in closing off the customer contact. The store was undergoing renovation so appeared a little chaotic. There is good parking outside and access off Great South Road is easy

   1 year ago
3. Good eats 2021 ★☆☆☆☆

   Walked around for 10 mins trying to find the wiper blades, staff member looked at me and looked straight down Not served, no music, totally dead vibe in the shop. Went over across the road couple 100 metered away to you know who and got what I needed … sorry guys totally missed the mark here.

   almost 2 years ago

1. Kaitlin Turnbull ★★★★★

   I went to your Takanini shop and I was having trouble finding a few things and I asked this lady for help I think her name was Olivia I don’t know her last name with no hesitation she answered all my questions, took me over to the product and talked to me about other options that might be better for my car. By far the best service I’ve had there, efficient nice knows what she’s doing and talking about will be shopping here from now on

   almost 2 years ago
2. Alistair Macrae ★☆☆☆☆

   Sneaky marketing and sales practices. Wanted a cheap headlight globe for my wife's car because selling. Found some clearance bulbs for $5, usually $20. She goes in, oh no don't have those, its a marketing error, and dont have the others our website says we do either, sell her a Repco branded bulb for $38???

   almost 2 years ago
3. Nicole Read ★★★★★

   Thank you Josh for your amazing service and helping me choose great products and accessories to use in my car! Really appreciate your feedback and you went the extra mile. Thanks again, will highly recommended you to others. Cheers

   almost 3 years ago

1. Warwick Steele ★☆☆☆☆

   Rang on Monday afternoon around 4.30ish needed at 12v battery $235.00. Called in at 5.00 to be told, closed early public holiday....nothing mentioned on the phone at time of calling, door signage says 5.30pm website says 5.30pm .... Ahh well lost another customer...

   almost 3 years ago

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