NZ Post Shop Sunnynook

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Reviews

1. Mercedes Valentine ★★★★★

   The staff were super friendly and helpful! They helped me choose the best option for sending a parcel overseas. Very patient~

   almost 3 months ago
2. Gyeong Kim ★★★★★

   Great service from the gentleman today, on the 19th of December. Thanks heaps!

   almost 3 months ago
3. Sokly Sim ★☆☆☆☆

   Similar review to the others - older Indian man was very easy going and nice. Second time I went an Asian lady served me and she was NOT happy when I asked for a receipt. Told me they don’t do that and I said well the man gave me a receipt last time, but she continued to tell me they don’t print out receipts. After printing it out, no bye, thank you or anything. Not sure if she’s too lazy to print out a receipt or whatever but she had horrible attitude and shouldn’t be working customer service. Ignored me at the end too.

   almost 9 months ago

1. Elena Johnson ★☆☆☆☆

   Rushed off my feet to get there just before closing only to be looked at through the closed glass door and ignored by the 2 staff who looked at me, looked at the watch and put their coats on without indicating that they were leaving early. Just ignored me. All I needed to do was to get my parcel scanned in, postage was all prepaid, wouldn't have taken longer than 10 seconds. If you are not prepared to work until the time the shop actually shuts, change your official hours and dont waste your customers time. Appalling service!

   1 year ago
2. Tutiāna ★☆☆☆☆

   I usually get wonderful service from the older indian man. Today I had an experience not normal for this shop. I was posting a number of parcels with a lady. I had a prezzy card that I was going to use to pay. Suddenly a young Asian lady with contact lenses started to interven - and not in a helpful way. She insisted that I would need photo ID in order to use a prezzy card. This is not a stipulation of PREZZY CARD but a stipulation "she said" of the store. I pointed out - once used a Prezzy card goes into the bin? it is NOT a bank card and it seemed absolutely rediculous. She then got snippy saying "Well if you can't produce identification we won't accept your payment" I didn't have ID with me (I had NEVER been asked for ID to use a gift card) so offered to find a photo of my ID on my phone ... I spent 10mins looking for a photo. Once found I produced my phone ... they then noted my drivers license details ... Name and expiry. I was then asked to sign the receipt. She then angrily (seemingly annoyed that I had kept her waiting) she then held my phone with my ID against the receipt I had signed. Then demanded to know "Is that the same signature as your ID" At this point I was in awe of the stupidity of this woman. Do you not know the signature should match what is on the card - not what is on a person's ID If you are going to request something please KNOW WHAT YOUR DOING!!

   almost 2 years ago
3. Jeff O ★★★★★

   At the Rear of Paper Plus in Sunnynook shops. Good knowledgeable staff, had great service From shop manager. Plenty of parking available. Happy to use again.

   almost 2 years ago

1. Ali Haidary ★★★★★

   Super helpful and professional. For me, both the staff and the manager (the guy from South Asia/India) went out of their way to ensure that I got the best option for my delivery based on their great knowledge and experience. I'm truly thankful for that.

   almost 3 years ago
2. M Mackle ★★★★★

   Staff always lovely & helpful. Manager is always very welcoming.

   almost 4 years ago
3. S.O ★★★★★

   The indian dude working there is always so sweet bruh

   almost 4 years ago

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