Outstanding Service from NZ Funds I have been incredibly impressed with the service from NZ Funds. Even though I don’t have a large KiwiSaver balance, I still receive the advice and support I need as though I do. As an insurance adviser myself, I really value what it means to get a proper review, and NZ Funds absolutely delivers on that. They treat their clients with the same level of care that I give to my own. No question has ever been treated as a silly one, and I’ve genuinely learnt so much through the process. I also love that I have my own adviser who is always available when I need clarity or have questions. Since sorting out my own KiwiSaver, I’ve even set up small investment funds for my grandchildren that they’ll be able to access at certain ages. Every step of the way has been simple, supportive, and stress free. I truly feel valued as a client, and I couldn’t recommend NZ Funds more highly.
Contacts & Location
📍 Address: 21 Queen Street, Auckland CBD, Auckland 1010, New Zealand
📞 Phone: +64 9 377 2277
🌐 Website: nzfunds.co.nz
Reviews
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Stephanie Wiki ★★★★★
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Jared Mansill ★★★★★
I’ve had a great experience with NZ Funds. Their team is professional, knowledgeable, and genuinely committed to helping clients make informed decisions about their KiwiSaver and investment options. The communication has always been clear and easy to understand, and I’ve felt supported every step of the way. I appreciate their proactive approach, transparency, and willingness to explain things in a way that makes sense. Overall, NZ Funds has been reliable, helpful, and focused on delivering great outcomes. Highly recommend.
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Aleisha Clarke ★★★★★
Fantastic service, easy to use website and such friendly people. Best decision I've made to change to NZ Funds. The website is fantastic and so great to follow along with my KiwiSaver. Had a great online chat with Ashleigh today which was super helpful. Thanks, Ashleigh! Highly recommend NZ Funds!
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Rajeev Verma ★★★★★
Truly recommend NZ Funds as a team to partner with. My experience with them has been top notch. Chris Monnier was the ideal person to interact with me (knowledgable and not pushy), plus he was able to explain their Kiwisaver proposition clearly and even challenged some of my pre-existing notions. Since transferring my funds over, I have noticed solid/significant growth in my portfolio. Love the app and Chris continues to answer questions whenever I message. Best decision ever!
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Stacey Scott ★★★★★
I've been invested with NZ Funds for the past six months and have had a genuinely positive experience throughout. From the beginning, the team has been excellent to work with – clear, personable, and consistently professional in all our interactions. Natalie and Reid, in particular, have been fantastic – responsive, knowledgeable, and genuinely committed to supporting my financial journey. The communication is always transparent and easy to understand, which I really appreciate. I came to NZ Funds through a recommendation from a trusted friend, and I can confidently say that I feel I’m in very good hands. I have full trust in the team and their approach to investment management. It’s been a great start, and I’m excited to see where the journey goes from here. Highly recommend.
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Garage Doors Are Us LTD ★★★★★
Had a discussion with Sam Wheeler‑Brown today. Thoroughly impressed with his professionalism, honesty and knowledge. Would highly recommend for objective advice.
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Lijuan Ma ★☆☆☆☆
I might give an even lower score if there were one. I invested with NZ Funds for five years with the expectation of good return under the so called professionals. What I actually experienced was rageously high fees together with imposed finance advisor fees and extremely disappointing low returns, completely contrary to what they boasted about their performance. I had both our family kiwisaver and investment accounts with them. When I decided to switch our kiwisaver accounts to another provider, I was forced to sell my investment account when the market was at the bottom by the financial advisor, which caused me thousands of dollars loss, plus their ridiculously high fees. Anyone who considers investing please KEEP FAR AWAY this company. What they do is to devour your hard earned money with their recommended financial advisors.
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Monique Facon ★☆☆☆☆
In May 2021 invested some funds into a WealthBuilder account (basically KiwiSaver but you can get your money out) over the 5 months my investment decreased each week until NZFunds had lost 30% loss of my money, I got out in December before it went down even more. I was aware I was in a higher risk portfolio - but was not expecting a 30% loss in 5 months, NOT HAPPY. I also lost 30% from my KiwiSaver as well. Moved to Milford and it is already up. I could have gone to the Casino and had a better outcome.
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Versatile Superstar ★☆☆☆☆
Everytime I & my partner ask for a kiwisaver statement/pre withdrawal, our numbers go down instantly and this happened with both of our kiwisavers. When we first ask for a pre withdrawal, our numbers went down instantly and it didn’t go up within 6 months despite the government contribution being added & the continuous contributions. It only went up a bit after 6 month period but when we asked again for a pre-withdrawal recently our numbers went down again and unfortunately it was back to the numbers when we first asked for pre-withdrawal. To sum it up, we are losing a lot of money with NZFunds considering that our numbers didn’t improve for the past 9 months. Where did our contributions go for the past 9 months? do you mean it’s always a negative??!!! what are you doing??!!! what a waste!!!Not recommended. I hope more people will step forward to share their negative experiences with you. I lost my total trust with this provider.
New Review
FAQs
What is the address of NZ Funds?
NZ Funds is located at 21 Queen Street, Auckland CBD, Auckland 1010, New Zealand
What is the phone number of NZ Funds?
You can contact NZ Funds at +64 9 377 2277
How can I get to NZ Funds?
You can find directions to NZ Funds by following this map link