A huge thank you to Sydney, who was absolutely wonderful. She was attentive, so genuine and provided the best customer service I have ever experienced.
Very attentive staff with excellent customer services skills. Large store which is well stocked. Beautiful designs.
I asked a staff member in the fitting room for help with a top on Saturday, and after explaining it she just said it ‘didn’t ring a bell’ and asked if I had a photo. When I didn’t, she didn’t even try to look or help further. I ended up finding it myself on the way out. Really unhelpful and dismissive.
I visited your Teed Street store on the weekend with my 17 year old daughter looking for a ball dress. I would like to call out Amelia the sales assistant who was AMAZING! seriously, she went out of her way to find sizes, check in on us and gave such a wonderful shopping experience for such special occasion. I heard her on the phone to her mates and she was saying .. save your money and go shop there, they have gorgeous clothes. Thanks Amelia you made a 17 year old's day! (mine too) Great job!
I visited about a week ago and found the staff quite unprofessional. They didn’t look up to say hello and when I approached one of the sales assistants at the till to return my item, she basically told me incorrect information and said that the other sales assistant would help (who was on the phone to a customer). When the sales assistant got off the phone she was fairly helpful, but the other girl with long black hair pounced on the item I was returning saying she wanted it for herself and that she had been waiting for it to come back in store and then when another assistant asked her the size of it she kind of whispered it as if the size was a secret or an issue and then looked me up and down. The third assistant with long hair had just started her shift and the other assistants stopped serving me to tell her how “amazing” she looked. I thought the whole thing was bizarre and like I was at a college party with giggling and immature girls. I get the staff are young and probably bored out of their brain but at least hire people who have people skills !!
Just wanted to say that I received such great service from the ladies on Saturday evening! They were so lovely and helpful with an exchange and showing options, especially the manager and Ashley. Will definitely be returning to shop here another time!
Being greeted when entering a shop is so rare these days so was nice to walk in and immediately be acknowledged. The staff let me browse in peace but were there to assist when needed. Will definitely be back.
Friendly, helpful staff made my shopping trip very successful.
This is my favourite Kookai! The staff are lovely and there is a good range of clothes here.
KOOKAÏ Teed Street is located at 8 A Teed Street, Newmarket, Auckland 1023, New Zealand
You can contact KOOKAÏ Teed Street at +64 9 524 5033
You can find directions to KOOKAÏ Teed Street by following this map link
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