CFS Finance Ltd

Reviews

1. Brittany Charlotte ★☆☆☆☆

   Closed my account early with them received a final statement payed it in April and they are still taking out random $20 payments and can’t get a clear answer as to why I don’t have money to be losing for nothing am so angry as I rang in April to ensure the payments were complete and told there was nothing else owing and now after months there is, would not recommend dealing with this company!!!

   almost 2 years ago
2. kapil tejpal ★☆☆☆☆

   For one closure letter I had to call 7 times in 3 days. Every person tells me different story. While I am trying to explain why I need letter urgently they cutting me off and not helpful at all . Then I sent written complaint.Letter recevied with in 10 min.

   almost 3 years ago
3. Paul Kokiri ★★★★★

   I spoke with Bear and his customer service is brilliant. I would like to say companies should hire more staff like this who deal with customers like they are humans. He put me at ease with everything and his communication skills are amazing. Thank you so much Bear for your kindness. It's People like you who represent the company in the best possible way ever and because of that I would return any day. Thank you thank you thank you. Jess aka Cherry.

   almost 4 years ago

1. Sarina Tuihalangingie ★☆☆☆☆

   I’m going off the review below me. Spoke with Shona today and I agree with the statements made below. She is rude and unprofessional. I had my car stolen yesterday and we have a GPS on the car so therefore it would be common sense to turn off the car so the thieves do not drive the vehicle. Shona states that we never requested for the car to be turned off however I am certain that this was initially requested and obviously common sense to turn the engine off especially if a car has been stolen. If she had turned off the engine like we had told her to we would have located the car and the thieves would not have thrashed it last night. She kept on interrupting me asking me to let her speak however when you’re in a distressed state never interrupt a customer when they are trying to discuss their situation. That’s disgusting. I have requested for a copy of the call recording and Shona better be prepared for me to take this further.

   almost 4 years ago
2. Ciara Morman ★★☆☆☆

   When I've rang up in regards to a car loan there's one lady who I spoke to that couldn't hear anything I said, I had to repeat my birthday 3x before she understood it when I couldn't have been clearer, she was so lost at everything I said. Another occasion I spoke to some (could've been the same lady) who just kept transferring me around to different people in the office because she was "unsure" how to do my request. Lucky I've had at least one experience with Mary who was actually willing to help me with my queries

   almost 4 years ago

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