Buildcorp Management

Photos

Reviews

1. Nuwan ireshinie ★☆☆☆☆

   When I look at your customer reviews, I can understand the level of your customer service level. Yesterday I had an appointment with your team member Vanessa at 2.00 PM to view a property. I was there by 1.50PM and waiting she comes. She didnot show up till 2.10PM, I called her mobile and she said, she came and left due to no one there. I was in the car and I am 100% nobody came on that time. She has my number and I confirmed my visit, before she left, she have to call and check whether I am coming or not. Appointment time 2.00 PM to 2.30 PM. When I ask her, she said, she can not come back due to she already scheduled another work. I don't know how she schedule another work, while committed to view a property with me and may be some other people. I am a very busy person, Yesterday I took leave specially for this. but for her, other person's time is no value at all. I asked her to try to show me the house any time within the day, But her direct answer was, I am working only 5PM, I have some other works. No solution for her negligence at all. I don't know your whole company service level is like this. Please don't waste other people time.

   almost 4 months ago
2. J Wang ★★★★★

   @MarthaNordstrand We’re sorry you feel this way. The bond refund was processed through Tenancy Services in accordance with the Residential Tenancies Act 1986. Deductions were necessary to cover two weeks’ rent arrears, damage to the property’s drywall, and rubbish left at the premises, with the remaining balance refunded. We encourage tenants to contact our office directly if they would like further clarification.

   almost 6 months ago
3. Martha Nordstrand ★☆☆☆☆

   Bad and heartbreaking experience with Builcorp Management especially dealing with The Property Manager Jimmy Wang. Paid bond $2,780 refunded only $891.71. Builcorp deducted to much money,Unbelievable. Think twice before signing the tenancy agreement with Jimmy.

   almost 7 months ago

1. Samuel Beatson ★☆☆☆☆

   Genuinely the single worst communicative experience I have ever had. This is specifically directed towards the wi-fi management of which little to no communication is given. When ringing for support for anything related such as: -Payments going through but not updating account information to login -Login issues where a password isn't set correctly and needs to be activated -Random outage of services with little to no portal information given to update you on the situation or seek assistance Their portal doesn't allow for account reactivation or any top up of sorts which while slightly irritating would not be a big deal if simply creating a new account and starting again were the end of it, almost every single time there are issues which only in reality take 5 minutes or less to fix. However, good luck ever trying to get in contact as every call within office hours over multiple days can and will be ignored. Do yourself a favor and just don't get involved, if at all possible try to find any alternative to this company.

   almost 4 years ago
2. Matt Williams ★☆☆☆☆

   I rented an apartment from Buildcorp some years ago. I can't emphasise enough how bad an experience it was. Some of the relevant incidents included Buildcorp doing the following: -Sending us a notice suggesting we had months of unpaid rent and threatening eviction when in reality we'd made every payment on time (but they hadn't been tracking payments in their ledger) -Illegally trying to pass on fixed water charges on to us -Attempting to raise the rent way above the market rate (as demonstrated by advertised prices for identical apartments in the same block) -Agreeing to suggested resolutions of the above, but then forgetting and sending more demands for money anyway. -Regularly failing to reply to emails or calls. I've known others to have similarly bad experiences - e.g., student apartments infested with cockroaches, refusals to make basic repairs, etc. I would stress also that although my experience was as a tenant, *landlords* should avoid Buildcorp too; at the time I rented from them they were unable to manage basic financial recordkeeping and client communication. I will note that it has been around 6 years since I rented from Buildcorp, but I notice they still have the same director, which is not a good sign.

   almost 5 years ago
3. Ingeborg Warren ★☆☆☆☆

   Worst experience of my life - landlord most unhelpful and flat way way overpriced for what you get - they don't even deserve 1 star. Avoid is my advice...totally agree with Ricky Chandler review. Disgusting customer service. They don't care one bit about their tenants. Substandard horrible flatting situation. Spent over $60 for wifi which never worked properly and they refused to come help me and come have a look and kept telling me that I was the problem with not getting wifi. Disgusting

   more 6 years ago

1. Paul du Plessis ★★★★★

   Since Day 1 the most helpful property managers with whom I have dealt. Downee was my initial contact there, and Dianne is my current property manager; neither could have been more sympathetic or helpful. So is Janet, their accounts lady. All repairs are dealt with quickly and efficiently, and all transactions are carried out with the minimum of fuss. Highly recommended.

   more 8 years ago

FAQs