Avoid this store. Bad customer servIce. I wanted to buy 1 item and was left waiting in line while others were served at the counter before me even though they weren't in the line. The person I was with felt like it was racism as I am dark skinned. Instead, get your Rodd and Gunn wear from David Jones just 50m away. There is a friendly chap who man's the Rodd and Gunn section there and you'll receive amazing service and stories from him
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Reviews
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Shane Tipene ★☆☆☆☆
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K ★☆☆☆☆
Avoid this place, the customer service is worse than horrible. I wish I could give 0 star
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Diney NZ ★★★★★
I had an awesome experience at R&G Newmarket, my item was sorted at the store the same day I purchased it online. The staff were great, friendly, and polite. I will definitely be back again.
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Deborah Hogan ★★★★★
We received fantastic customer service today from Thomas. We were welcomed into the store and Thomas was extremely helpful. He even gave us tips on laundering the products we purchased. Thomas successfully gave us the perfect balance of helpfulness without spoiling our shopping experience. We also received amazing service from the other gentleman staff member on duty today. We were both very impressed with our experience and would like to thank the two staff members responsible. Thank you, we really appreciated the five star service, you made our day ☺️
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Aneez Nabi ★☆☆☆☆
Service was useless, they not willing to help no wonder the shop is quiet with three staff only one bothered to say hi. Asian lady very hostile in her customer service - she should be terminated from her employment contract due to her extremely negligent couldn't care less attitude.
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Zara Schollum ★★★★★
Absolutely amazing customer service! We were served by Timur and he was fantastic! Very knowledgable and friendly, and he gave us some great advice. We will definitely be back :)
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Thomas Judd ★★★★★
Awesome store, awesome product and really helpful and understanding staff. Same with all rodd and gunn stores they really appreciate the customer and it makes a massive difference! Will be back!
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Earl Pantaleon ★★★★★
This is definitely the best branch out there! Very welcoming staffs! Very! Had my buggy with me but needed to go the second floor. IMEDIATELY she (not knowing her name) offered their stock room for them to lock out my buggy in order for me to proceed upstairs and continue shopping. Very welcoming ambiance and definitely will come back cause of the ranges of stock items they have got! Amazing! I'm happy with my time in there! Definitely not a waste!
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FAQs
What is the address of Rodd & Gunn?
Rodd & Gunn is located at 309 Broadway, Newmarket, Westfield 1023, New Zealand
What is the phone number of Rodd & Gunn?
You can contact Rodd & Gunn at +64 9 522 0607
How can I get to Rodd & Gunn?
You can find directions to Rodd & Gunn by following this map link