Worst courier out . First off only picked up 1 of 2 packages then had to go back and pick up second one then delivered it to a closed business and left it out the back of the building what a Muppet. I had to drive back to work and get it before it was stolen.
I found their delivery service & tracking was on point and I received my goods within the time specified.
Am so thankful to have such a courier service company that we have here in NZ seriously my equipment has been delivered on time with so really high performance. it's also good pricing for the premium service they have. The operations team are so good with communications. :)
Call centre very helpful and explained clearly the options for getting a package sent to Queenstown urgently. Give them a call if you need fast and efficient service
Excellent overnight service Quick pickup Highly recommended Great follow up and detailed confirmation of delivery
Signed up with Sub60 after having a few issues with Pace. Booked 2 jobs on their 60 minute service, both which had an 90 minute ETA immediately after booking. First 60 minute job took 3ish hours to show up. Second 60 minute job, at the 2 hour mark, I gave up and just drove to the location and picked it up myself. Account manager said he'd sort it and get back to me. That was 3 weeks ago, never heard from him again. Signed up for Urgent Couriers online this morning, took all of 2 minutes and then had an item delivered in the timeframe, first time. Highly suggest trying there instead.
Was a bit nervous about using their services after seeing some not so great reviews but everything worked out great! Their driver showed up on time and even waited while we sorted last minute things. They even kept their promise about delivering on time. Also, communication was great, we got a call after our package was delivered. Will definitely be using their service again.
I am extremely impressed with the service SUB60 provided. When I made a complaint-they were swift in their response and went well beyond to make sure the issue was resolved. Their customer service team are also very professional and friendly and kept me updated on the progress of my complaint. I definitely recommend using their services, as they have extremely high standards.
Never again! Had to contact them 4 times since service was done as was not getting them to email me a receipt! Then when receipt came, i noticed i was overcharged by $30+ without an explanation, and my company's name was completely wrong on receipt. Also, it was not Tax invoice. They refused to give me one when requested, saying - "this is how we do it here"! About being overcharged, they said - "we figured that the package was bigger and needed a bigger car". I was never informed, and they charged me more anyway! I had to phone them (again) to get that fixed. Still, no receipt! Now one month later and I'm still having to chase them up to get the TAX invoice with the correct amount to match the credit card transaction... Still no Tax invoice as again "that's how we do it here"! Stay away from those guys, is my advice if you don't want a massive headache!
SUB60 Couriers is located at 32 Botha Road, Penrose, Auckland 1061, New Zealand
You can contact SUB60 Couriers at +64 9 526 3670
You can find directions to SUB60 Couriers by following this map link
52A Commercial Road, Helensville 0871, New Zealand
27-29 William Pickering Drive, Rosedale, Auckland 0632, New Zealand
10a Hotspur Place, Bayview, Auckland 0629, New Zealand
Elliot Rose Avenue, Albany, Auckland 0632, New Zealand
646 Swanson Road, Waitakere, Waitakere 0612, New Zealand
1 William Pickering Drive, Albany, Auckland 0632, New Zealand