East Tamaki Healthcare - Clendon Medical Clinic

Reviews

1. Jono Toka ★★★★★

   Wait time is a little long, but that’s to be expected with 1 doctor, very professional, receptionist is very nice, and very informative. Reading everyone else’s reviews, I’m a little shocked, firstly, I’ve sat there in the waiting room, I’ve watched the receptionist get abused on a daily by people who want to approach her in a rude manor, I’ve seen people moan about seeing only 1 patient in the room but waiting for a long period of time, I would tell those people, your time slot doesn’t always mean you’re seen on that exact time, different patients require different medical assessments and care which inevitably takes general seeing times over the usual. I for one am grateful for the doctors here in Clendon, it’s cheap and it’s just down the road, convenient for my grandmother, people who are moaning need to put our doctors and other countries doctors in perspective, you can’t just walk in to a doctors and expect to be seen in other countries, be grateful and count your blessings we have this service, because others whom are dying on the streets in other places can’t afford this convenience.

   almost 5 years ago
2. Sundar Raman ★★★★★

   I was initially skeptical to go-to this centre based on the reviews. However, it turned out to be super easy and smooth. It goes without saying that all hospitals have huge wait time and this centre no exception. However, I planned well to book an appointment in advance, known the timeframe and # of patience in already, went in, done and dusted. May be it was easy for me. But staff were helpful both over the phone and in-person, may be they took all the feedback seriously, thank you.

   more 6 years ago
3. konz lavea ★☆☆☆☆

   Samoan receptionist is very unprofessional. Never smiles, and doesn't know how to serve customers. Long wait even if your the only one sitting in the waiting room. Booking appointments over the phone is ridiculous as she never answers the phone after 5mins of calling constantly. Very very poor service

   more 7 years ago

1. PATELISIO IOANE ★☆☆☆☆

   Poor customer service.had to fill out the same forms over and over everytime we go.Excessive wait times even for ratio of 4 patients to 1 doctor very long wait times and very short consultation times.

   more 7 years ago
2. Prabhdeep Bajwa ★☆☆☆☆

   I would give this place zero stars if I could! I walked in at 3pm with only one patient waiting and was told they only take appointments after 2pm. That was okay, I booked an appointment for 4pm. I came back at 3:55pm and waited till 4:20pm and asked reception what was going on because she didn’t bother to tell me. Apparently there was just ONE DOCTOR and he was ‘operating’ on someone and she didn’t know how long it was going to take. I was told I can leave if I don’t want to wait, or I can wait and there’s no time frame on when the doctor would be free to see me. Horrible service and a very rude receptionist!

   more 8 years ago

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