Total Towing

Photos

Reviews

1. Junior Ulu ★★★★★

   Chris was very fast and reliable, thank you for not making me feel like a tool lol.

   almost 4 months ago
2. Vanessa Hall ★★★★★

   Chris is incredible. He’s attended the last 3 times I’ve been stuck in the last 2 years,, most recently today. He goes above and beyond to help and is so kind and such a nice guy. I’m truly grateful and safely back home with my car fixed thanks to Chris. Thank you Chris! You’re one of the good guys!

   almost 4 months ago
3. Julie Sammut ★★★★★

   My vehicle broke down yesterday and the AA organised Parks to tow it to my mechanic. The Parks staff were exceptional. Unfortunately the wrong truck arrived first but the driver quickly sorted out the correct vehicle and that arrived well within the timeframe given. Both drivers were very personable and had good knowledge of the problem with the vehicle and what was required to get it to the mechanic. It was not a straight forward tow as the back brakes had locked on. I am so grateful that this unfortunate incident was dealt with by professional people in a professional manner.

   almost 4 months ago

1. Katerina Kaiwai ★★★★★

   Great business to deal with. Staff are professional and polite. I highly recommend.

   almost 4 months ago
2. Christo Gouws ★★★★★

   A huge thank you to Chris for his professionalism and excellent service when assisting me with a flat battery. He was friendly, efficient, and made sure I had a new battery fitted before he left. His attention to detail and willingness to help made the whole experience stress-free. I truly appreciate his help and would highly recommend him to anyone needing assistance. Thanks again, Chris!

   1 year ago
3. Floyd Edwards ★★★★★

   I recently had the pleasure of experiencing Total Towing Porirua's exceptional service not once, but twice! Both times, Marty and Eric came to my aid promptly, and their kind and helpful demeanor made my breakdowns less stressful. They were able to take care of both my car and motorbike, and I knew were in good hands. I highly recommend Total Towing Porirua to anyone in need of towing services in the Wellington area. Thank you, Marty and Eric, for your outstanding service!

   almost 2 years ago

1. Lynz ★☆☆☆☆

   Never dealt with such bad/rude customer service in my life! We’re supposed to be towed using this company through AA breakdown. We were stuck at the beginning of transmission gully broken down in one of the lanes with no safe space to pull over. So we were in a very dangerous position on the motorway. We were trying to arrange a tow through Sandra who was not accomodating and would not sort us a tow to an open mechanic. She was very rude huffed and puffed at me through the phone nearly reducing me to tears as I wanted to be towed to the only open mechanic in Wellington. My safety was not taken into consideration as she would not send a tow until they sorted a location to tow too. She told me she would call me back once she confirmed if they could take me to Lower Hutt. I did not get a call back for another 2 HIURS! We ended up having to source another tow. And after two hours I finally got a call back. To have Sandra huff and buff again and hang up on me when I said I never heard back from her and I needed to get off the motorway for my own safety. She didn’t even let me finish the sentence before hanging up. Overall terrible service, hostile and rude!

   almost 3 years ago
2. Barry Hickland ★★★★★

   Broke down in Johnsonville carpark 8.30 on Friday night. Great service from the guys on the phone and in the truck and a very quick service. Eric was a pleasure to deal with and very helpful. Happy to recommend this team

   almost 3 years ago
3. Kathleen Griffin ★☆☆☆☆

   My car was towed through my insurance company & the tow truck driver was lovely. However, I had to contact the towing company directly to get some photos, yet the lady on the phone (Sandra I believe?) was so incredibly rude. Along with generally being unkind to me, she said my car was a piece of junk & couldn't believe that anybody would bother fixing it (multiple times). Absolutely terrible customer service experience. I am shocked that this company allows this person to talk to customers like this.

   almost 3 years ago

FAQs