Briscoes St Lukes

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Reviews

1. Jennifer Mason ★☆☆☆☆

   Terrible customer service, all I bought was a pillowcase and the fuss over it was such a waste of my time. They can't seem to process orders, can't talk on the phone properly and can't resolve problems. Utterly useless customer service and inefficient, don't waste your time with these people. Don't be tricked by their sales, the sale price is the price, just have a shop around and you'll see their sales are just a clever (or not so clever) marketing game.

   almost 3 months ago
2. Rob Gale ★☆☆☆☆

   They spend a lot of cash to lure you in for sales, so you order online to avoid the crowds, well what a mistake, one week on and items still not dispatched, all I've receive is a confirmation of order, and when followed up there auto email said 2 to 3 days delay before you would get a response. Now in this day and age, thats totally shocking service and I would suggest this area of this company needs an major sort out, take my advice, never order online from Briscoes until they publicilty advertised a better online and delivery system.

   almost 3 months ago
3. Dr Parinda ★★★★★

   Thank you so much team. Amazing service. Very efficient staff. Nice n tidy shop. It is my favourite place to do shopping for my kitchen. Recently bought air fryer but it was malfunction. Called them around closing time. Mitali answered phone and told me to come next day and they will have a look. Went there next day. Alex helped me to exchange. I didn’t know that it was that fast. Did exchange. Great service by Chelsea, mitali n Alex. Thank you so much ☺️

   almost 4 months ago

1. Priscilla Solanki ★★★★★

   Sales are the best times to come ! Was lucky to find what I needed in one store. Downside was not ideal parking available when crowds visit! Tiny carpark is not adequate for big store! Street parking bit tight as leaves access for road user vehicles restricted access!! Caution is required to park here!

   almost 4 months ago
2. Michael Gilles ★★★★★

   Spacious, well-organised and plenty of parking.

   almost 2 years ago
3. Merrin Gemmell ★★★★★

   Fabulous.. we all love a bargain. Easy to get to and park. Great selection

   almost 2 years ago

1. Charli Bradley ★★★★★

   Based on Click n Collect - Having the option to collect the next day is fantastic. I called ahead to see if Briscoes was still accepting orders after 5 pm. The girl on the phone asked for my order number, which sped things up. I walked in, picked up my order, and off I went. Simple as that!

   almost 2 years ago
2. Libby (Libby) ★★★★☆

   Got some very good bargains. Not the cheapest but we'll made. Lots of parking

   almost 2 years ago
3. Diane Simpson ★★★☆☆

   Briscoes is a well established and full of quality middle to top range brands, There pricing varies and is certainly not pricing from warehouse or Kmart outlets. Quality comes in all types of ranges and from various retailers. To get a quality marked brand at Briscoes you have to wait for there next sales or is it a sale when the price is $400 and you get it for 50% off the marked price. I like you to be a aware a microwave was going for $149 reduced however ina the aisle a conventional grill, oven, pizza all in one unit was going for less than $99 you would of thought that was a bargain but looking at the warranty the microwave was 3yrs and the conventional oven 12 months something to consider when purchasing. Plenty of parking and location easy to find on Google maps. Only concern while it has been raining it also showed on the floor as wet marks noticeable on the carpets. With a brand such as Briscoes a refurbishment in maintenence and repairs wouldn't go astray as well as the outside of the building as you can see the cobwebs above office windows. Signage needing a spruce up wouldn't go amiss. Customer service ok as you have to seek their assistance and yet they had about 6 staff on in the morning with only 2-4 customers. Items were compacted in its isles with clear logo descriptions just a bit too compacted at Briscoes.

   more 7 years ago

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