VTNZ Silverdale

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Reviews

1. Kerry ★☆☆☆☆

   Don’t waste your time or money here. Failed over a head check while merging despite doing mirrors and blind spot properly. I’ve heard Warkworth or Wellsford are far better options. The attitude from instructors here is honestly pretty stuck up.

   almost 2 months ago
2. Prince ★★★★★

   I passed my full driving test at VTNZ Silverdale, and I couldn’t be happier! My testing officer Kanwalpreet, was an absolute legend, calm, friendly, and made the whole test feel so much less stressful. She gave clear instructions and genuinely made me feel confident behind the wheel. The front desk team were just as amazing and super helpful. Huge thanks to everyone at VTNZ Silverdale

   almost 5 months ago
3. George Hollings ★★☆☆☆

   I am a student, I purposely booked my full test in the school holidays and the night before i sit my test, they remove my booking. Had to sit during the school term and had less time to practice. I still did well and my examiner was quite respectful and nice.

   almost 5 months ago

1. shani vaidya ★★★★★

   Today I book my full license test my instuctor is Lisa M. She was absolutely fabulous. She was super kind and answered all my questions at the start and made sure I was clear on everything before we began, obviously quiet during the test but at the end when she told me I passed she seemed genuinely pleased for me. I think a lot of testing officers could learn from his attitude especially as usually people are quite stressed taking their test. 10/10 recommend Lisa M.

   almost 6 months ago
2. SUNNY SINGH ★☆☆☆☆

   Very unprofessional driver instructor. David will find the ways to fail you just because he have authority. VTNZ look at all the reviews from past and stop asking to submit complaint as you not gonna do anything.

   almost 2 years ago
3. jason stock ★☆☆☆☆

   While some of the staff here seem good at their jobs, the systems are very inefficient, no signage, and the process is very unclear. This place needs a complete system overhaul, long queues are the norm. I would not take any vehicle there for a wof check again. I have been to many wof and cof testing stations over the years as a car and truck mechanic with lots of traffic and this is by far the worst. I think part of the problem is tying to do the driver's license testing and vehicle testing with not enough trained staff. Be afraid...

   almost 2 years ago

1. Keith Short ★★★★★

   Great service from the reception to the Inspector doing the WOF. He also gave me advise on how to get rid of a little moisture in one of my headlight lenses. Got there early and was out by 9.

   almost 2 years ago
2. Chicken Master ★★★★★

   Michelle in reception is amazing. I came to get a COF and expecting to wait for ages but she made sure that I was provided some options. There were a few people at that time but she was able to treat everyone professionally, efficiently and with a smile. She made things happen. Very impressed.

   almost 2 years ago
3. Reza MDI ★☆☆☆☆

   This is my second time coming here. If you are planning to get a WOF or do whatever you need to do with VTNZ do not ever come to this branch. It is very slow and you may end up waiting for many hours. As an example it takes more than 40 minutes up-to an hour per car (the three cars in front of me) to be checked. You can easily see that staff are taking their time unreasonably, joking, having their snack, other than working. Not recommended at all. The worst VTNZ I have ever experienced in NZ and no hope for any improvement given no changes since my last visit. Good luck. Their typical response is to lodge a complaint. I did it last time and nothing happened. I am the fourth one in the queue and I am still waiting around 3 hours. What could be the excuse?

   almost 3 years ago

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