Waitemata Backcare Beds North West Shopping Centre

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Reviews

1. Christie Barnes-Miller ★★★★★

   Went into store after a recommendation from a family member and we were so impressed! Brian was great, really knowledgeable, gave us some great options to explore without being pushy at all. He managed to get some great price options too! We were then served by Hope when we placed our order and she was just as great! Really knowledgeable and friendly! Both Brian & Hopes service was outstanding, would highly recommend to anyone in the market for a new bed to head here! Amazing experience, thank you! Looking forward to our new bed arriving!

   almost 3 months ago
2. Filipe T ★★★★★

   Great informative and friendly service by Bryan today. Needed a bed for our guest room for family and friends visiting. Had a rough idea of what we wanted. Bryan helped us grab something for a great price and with great quality for our needs. Excellent questions asked by Bryan to understand our situation and give us appropriate information. Would recommend this store to anyone and would likely come back here first if we needed another bed.

   almost 3 months ago
3. Melissa Jenner ★★★★★

   We had such a lovely experience buying a bed from Brian and the team here today. Brian was very knowledgeable and patient as we found the perfect bed. We didn’t feel pressured or rushed at all, unlike some other stores, and even though it was busy, were given the time and attention we needed to choose the right fit. We left very happy with our purchase but more importantly the service we received. Would HIGHLY recommend this store to anyone!

   almost 4 months ago

1. Matthew Symons ★★★★★

   My girlfriend and I had such an amazing experience here. Colin and Hope were both incredibly lovely, knowledgeable, and genuine. Colin took his time to explain everything clearly and really improved our understanding of what to look for in a bed. What stood out the most was how respected we felt — unlike other places where we’ve been dismissed as “young adults just looking around,” Colin treated us with professionalism, patience, and genuine care. We left feeling confident in our choices and really grateful for a supportive experience. Highly recommend this store!

   almost 4 months ago
2. Lily Mou ★★★★★

   Bought a bed almost a month ago as recommended by Wayne and I can say it has greatly improved my sleep. The service was amazing from both Wayne the salesman and the delivery team. Wayne went above and beyond to give us the best pricing for the bed too. After shopping around to buy a bed for about 2 weeks, I can say that this place is hands down the best place to buy a bed in Auckland.

   almost 2 years ago
3. Todd Parlane ★★★★★

   Wayne and his team were so helpful and went above and beyond to ensure we were totally satisfied with our new bed purchase. They listened to our bed comfort choices and directed us to the bed we needed. Very impressed with the great customer service. If you need a bed choose Waitemata Backcare beds, Northwest, Auckland.

   almost 2 years ago

1. sarah v ★★★★★

   The service by the Westgate Branch team exceeded expectations. Communications and follow up were clear and fast. I would highly recommend the team at Waitemata Bedcare Beds. I can't wait to sleep in my comfy new bed!!!

   almost 3 years ago
2. Stephanie D-H ★★★★★

   Great service, and knowledge on caring for bed, offering options and helping to select suitable mattresses and bases to suit our needs. Also thankful for the support received post purchase as one of our base motors was faulty and the same day we got a replacement installed.

   almost 3 years ago

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