Royal Oak Dental Centre

Photos

Reviews

1. parris susana ★★★★★

   Had very bad anxiety coming in as I've had bad past experiences with dentists but Vicky at reception made me feel so welcomed and calm upon my entry and my dentist was very detailed, kind and polite

   almost 4 months ago
2. Fiona Vandeputte ★★★★★

   My experience at Royal Oak Dental Centre has been really good. The receptionist is welcoming and friendly. Swati always provides expert dental care. The rest of the team also seems friendly, and the general atmosphere is relaxed.

   almost 5 months ago
3. Eileen Sedge ★☆☆☆☆

   The clinical staff are friendly and helpful, professional and compassionate. The receptionist I encountered was not. She was accusatory argumentative and was not prepared to take my booking. At last she realized she had confused me with another patient. It's such a shame. I refuse to go back there to those lovely kind people just because I have to encounter this aggressive unhelpful receptionist

   almost 8 months ago

1. Mark Almeida ★★★★★

   Great service. I have been going here for over 10 years. This appointment was with the Hygienist Vaniya Kelly. I was meeting her for the first time but she did an excellent job. Always feel welcome at this place. The receptionist is warm and friendly too.

   almost 8 months ago
2. Pete Smith ★★★☆☆

   20 years is a long time with a dentist and to be fair Ross was pretty darn good. However over the years there was 2 negative outcomes. 1st issue was a tooth bleaching that became abscessed - This ended with a costly visit to Harish the orthodontist. That said all was great for any more years. Then I had a pain that needed looking at so went and got some X-rays that were to be handed on to Harish to check. The pain continues for a while but seemed to subside a little. Meanwhile a separate issue needed attending to - pus coming from my nose (yuk) After a visit to my doctor, I had to visit a sinus specialist a couple of times to find out what was going on...... The sinus specialist was very costly to say the least, he indicated my molar had abscessed and was actually leaking through my sinuses. He then suggested seeing my dentist. I rang Harish that day who knew nothing of the X-rays from months back. I then rang Ross who forwarded the X-rays (better late than never) to Harish. The tooth needed removing asap! So off to see Ross who did apologise admitedly, and then next to Mellissa for a goodbye to my molar! Reading the reviews here did remind me of that few mins in the chair, but hey it's removed and better now. However, I do question - Could I have just had a root canal instead of months of suffering and costly visits to a sinus specialist. I would still have a molar if so.......

   almost 2 years ago
3. Tessa ★☆☆☆☆

   Sadly, I also had a bad experience with Melissa. She lacks care and kindness, you can feel her bad vibes and judgment. I already felt embarrassed about my teeth, so no need to make it worse. Sad to see from other reviews that her problems haven't been addressed... I don't feel comfortable coming back here. One star for the pleasant experience with the hygienist.

   almost 2 years ago

1. Kat Kelso ★☆☆☆☆

   I DO NOT recommend this dental practice!!! They put a block on my child and refused to see her. They will not treat her because the first time for her having ACC treatment she got quite upset and was a bit tricky to treat… (she has ADHD) she was scared as she had never had any work done as we keep her teeth in excellent condition. I’m absolutely disgusted that they could be this way.

   almost 2 years ago
2. Clare Laing ★★☆☆☆

   another poor experience with Melissa. I have terrible teeth which I do my best with. I felt humiliated and embarassed. I need a lot of work and her hours are very inflexible which makes me think she isn't really patient focused. If I am going to have spend thousands on a miserable experience, I'm not using annual leave days to do it!

   almost 2 years ago

FAQs