📍 Shine Lawyers Building, 33 Federal Street, Auckland CBD, Auckland
📍 Address: 33 Federal Street, Auckland CBD, Auckland 1010, New Zealand
📞 Phone: +64 800 372 524
🌐 Website: shinelawyers.co.nz
Jo-Anne’s kindness is going a long way. She treated me like a person in need and not like a paycheck. The consultation was useful. If any lawyer you engage does not offer an initial consultation, leave immediately and go to Shine.
I wish I could give 0 stars - I have dealt with lawyers in the past and never had any issues - so I admit I was naive coming to the table (selected Shine as per their self-promoted authority as being the best for ‘natural disaster’ claims. This was one of the worst experiences I have had - everything from a free ‘consultation’ that sounds extremely positive and promising - and once you have signed their services agreement you are not properly communicated with, the scope of the project is not assessed or checked on, and you are left with a second invoice which includes costing that was never provided to you. I work in marketing and would never dream of treating clients like this - how entitled this team is. And by the way - all I received from their work was a useless opinion letter that I originally assumed I could send to my insurance company - no, it was basically re-iterating what was on my policy. Further, when I objected to the process, we were treated with rude and defensive emails. On top of that, the company assumed I was happy with my results, since I realized asking questions results in more charges, I stopped. This doesn’t mean I am happy. All for over 5k. Thanks for this! I will ensure to spread this via word of mouth.
Not impressed. After charging us $1600 for the first meeting, the recommendation they gave us was to apply for a trespass order which was something we already had and told them during the first meeting.
Shine is definitely true to their logo, to right wrong! Ang and Mitch helped me with lengthy leaky home dispute that took 3 years to resolve. They were empathetic, thorough, hard working and totally ethical in their determination to achieve a good outcome for me. I'm so grateful to have had them on my side. Thank you so much team Shine! Trish
The assistant I dealt with at first was nice which I liked. Then the lawyer that called me up was harsh and brutal. Had no empathy and even hung up on me. The worst lawyer I have ever encountered in my life, found him very rude and abrupt.
Shine Lawyers are fabulous to deal with and genuinely care about their clients. Thanks again for all your help Shine Team!
Dealing with their Practice Manager I found difficult. A complete lack of "empathy". Have dealt with numerous legal firms in the past & I would not be using this firm again
Mitch Jensen from Shine Lawyers helped me out recently with a situation with my car. I haven’t had to engage legal support before, but Mitch was extremely easy to deal with. Very professional and got results fast. I was explained my rights, and just made things so simple. I would definitely recommend Mitch and will be using him again if needed. The situation with my car caused me so much stress, and it shouldn’t have. I should have passed this over to the professionals to take my headache away sooner. I am very thankful this is all done with!
Shine Lawyers New Zealand is located at 33 Federal Street, Auckland CBD, Auckland 1010, New Zealand
You can contact Shine Lawyers New Zealand at +64 800 372 524
You can find directions to Shine Lawyers New Zealand by following this map link
48a Exmouth Road, Northcote, Auckland 0627, New Zealand
9 Remuera Road, Newmarket, Auckland 1050, New Zealand
7A Maidstone Street, Grey Lynn, Auckland 1021, New Zealand
236 Dominion Road, Mount Eden, Auckland 1446, New Zealand
220 Queen Street, CBD, Auckland 1010, New Zealand
207 Broadway, Newmarket, Auckland 1023, New Zealand