Momentum Life

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Reviews

1. Jo William ★★★☆☆

   I was happy with my chosen cover plan and the amount I agreed to. Every year after I signed my agreement(it's been 4 years) now the amount I need to pay has gone up but at the start they don't tell you about unexpected raised costs. Then they've notified me through email that their rating is now a B which they have stated B=Fair rating. But I have read through top Insurers like AA insurance and they state B=weak rating. Now I'm at a lost weather to stay with Momentum or move to a more trusted insurer. I didn't want to brag but I think people need to know what actually happens after you've waited the 2 years to be actually fully covered because you dont get covered til after 2 years. You could've probably saved 10,000 in those 2 years for your funeral

   almost 5 months ago
2. Isaako Tila ★☆☆☆☆

   FROM THE BEGINNING I BELIEVE AND TRUSTED MOMENTUM LIFE INSURANCE SINCE I GOT MY POLICY IN 2018 RIGHT NOW I AM STARTING TO QUESTION AND DOUBT MY POLICY, I STILL BELIEVE WHAT MY POLICY IN 2018 IS NOT THE SAME POLICY I GOT NOW EVERYTHING ABOUT THE FULL COVER IS SOUND SO DIFFERENT AND CONFUSED, EVEN THOUGH MOMENTUM LIFE STAFF TRY TO EXPLAINED TO MY UNDERSTANDING I STILL BELIEVE IN MY HEART MY POLICY IS DIFFERENT NOT THE SAME.

   almost 7 months ago
3. Bunny Okeeffe ★★★★★

   The customer service representative that answered my call, made what I needed so easy she explained my policy changes so clearly and made it easy to understand I so appreciate the service I received at 70 years young sometimes it's hard to understand. So thank you Regards TeHukatai Okeeffe (Bunny)

   1 year ago

1. Avei Family ★★★★★

   Emma's professional approach to all my questions made me and my daughter feel relieved. She asked if we understood and had any further queries and then summarised simply the outcome. Making a rather difficult but necessary conversation very pleasant and easy. Thanks Emma you deserve a raise!!

   1 year ago
2. Lena Jackson ★★★★★

   Very caring and understanding. So helpful too

   almost 2 years ago
3. Tanya Lee ★★★★★

   Your organization should be very proud to have professionals at the front line of your business. What a great experience! I would without hesitation rate your staff 10/10. Every one of your staff members whom I've had dealings with since I signed up with your organization, are on the mark with professionalism & understanding. And Emma who I just spoke with 30mins ago is fantastic! Calm, helpful, polite and she already offered a solution/option before I thought of my next question. Thank you to your team for their efforts, and for representing your organization so well. I have already spread the word to friends to sign up with you. I never do this for any other businesses. Regard Tanya

   almost 2 years ago

1. Eangel T ★★★★★

   Seeking information from Momentum and receiving friendly, fast and accurate service. Thanks for being patient with my inquiry. Sometimes people get on the phone (as I did) and we're not always too clear on what we're asking about or we're not using technical jargon ... but thankfully, trained staff 'know' what their customers are wanting and needing ... so thank you again for supporting me today.

   almost 2 years ago
2. Priscilla Wielders ★★★★★

   Excellent service and phone manner, answered all my questions promptly and efficiently.

   almost 2 years ago

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