I was really impressed by the quote I was provided which covers all 3 self employed jobs I have, carrying goods and passengers while, providing a services. The cost is a whole lot more manageable and affordable for me. My previous insurance (brokers) increased when I wanted to add in Uber.
The service provided by the two advisors I spoke with were very professional and helpful while answering all my questions.
Thank you
Kamran Qamarβ β β β β
I have had decent support and services from Janssen Insurance. It took a while for my Insurance to get settled, i.e get the work completed but was eventually done. There were a few factors to it so can't totally blame them for the delay. However, I am looking forward for the settlement amount that is supposed to come my way from the offender.
Looking forward for the updates from Janssen team. Thank you
Gurvir Singhβ β β β β
I recently set up a new policy with Jensen Insurance Company over the phone, and I had an outstanding experience. The representative was courteous, knowledgeable and took the time to explain everything clearly. The entire process was smooth, efficient and stress-free. I truly appreciate the excellent customer service and professionalism. Thank you for making this such a positive experience!
willy belloβ β β β β
βοΈβοΈβοΈβοΈβοΈ 5-Star Review
I recently worked with Nina from Janssen Insurance, and I couldnβt be more grateful for her outstanding service. From the very beginning, Nina was incredibly helpful, patient, and professional. She guided me through every step of the process, explained the details clearly, and made everything smooth and stress-free.
Her friendliness and genuine care for her clients really stand out. You can feel that she truly wants to help. Napakabait at napakagaling kausap β thank you so much, Nina, for your excellent assistance!
Highly recommended ang Janssen Insurance, especially si Nina!
Namita Sharmaβ β β β β
I had a great experience with my recent claim. The entire process was handled in a well organised manner, and my settlement was completed within three weeks of the incident. Their claims portal was quite handy for back and forth communication.
The claims team kept me well-updated throughout and responded quickly whenever I had questions. Really appreciate the prompt communication and support!
JENNIFER RAPHAELβ β β β β
Hi , i have been dealing with Kath, her approach is amazing, whenever she comes to my dealership, she brings new ideas which help us to upgrade our sales. Highly recommend her. She is quite Friendly and enthusiastic. Always look forward to deal with her .
Marc Gillan De Veraβ β β β β
We want to express our sincere gratitude to Kath at Janssen Insurance for her exceptional help with our dealership's insurance needs. Her expertise and dedication were invaluable. Highly recommended for businesses like ours!
ABC XYZβ β β β β
Recently I have received a very good services from Kath in Janssen. She is very patience with me and answers all my questions regarding the policy and she have explained every details to me and my partner. I'm very glad I can purchase the Janssen mechanical breakdown insurance which gives me a peace of mind for my Hybrid car and their coverage is more comprehensive. Thank you.
Amann Chhuganiβ β β β β
Their claim processing is the best in class. They understand your concern and work promptly on your request. My claim was processed within a day with no hassel. Plus everything is online so you dont have to go back and forth over the phone, just type in your message on their claim processing form and the representative will take care of it.
PS- want to mention Quinn, he was so patient and understanding, he made my processing so easy and also helped me with non insured claims. What a service will definitely recommend everyone.
Ravi Kalariaβ ββββ
Extremely Dissatisfied - Terrible Service and Unfair Decision!
I am utterly appalled by the abysmal treatment I received from Janssen Insurance. They have shown a complete lack of empathy and understanding in handling my stolen vehicle claim, and I am left feeling betrayed and let down by their ridiculous reasoning.
My car was stolen and subsequently damaged, which should have been covered under my insurance policy. However, to my dismay, they have declined my claim citing the absurd reason that the car engine was turned on at the time of theft! Are they seriously suggesting that a simple human mistake of leaving the engine on is enough reason to deny a valid claim? This is preposterous and downright insulting!
Insurance exists precisely because we acknowledge that human error is inevitable, and accidents can happen to anyone. Yet, Janssen Insurance seems to forget this fundamental purpose of their business. If everyone was perfect and mistakes never occurred, why would anyone even need insurance in the first place?
Their decision reflects a complete lack of accountability and an eagerness to escape their responsibilities. It is clear that they care more about preserving their profits than providing genuine support to their policyholders. What's the point of paying premiums diligently if they abandon their clients when they need help the most?
I trusted Janssen Insurance to be there for me in times of need, but they have demonstrated a shocking level of incompetence and negligence. They have left me to deal with the financial burden of a stolen and damaged vehicle, which is both distressing and unjust.
I strongly advise anyone considering Janssen Insurance to think twice. Their disregard for their customers and their callous handling of claims make them a company to be avoided at all costs. I will be actively seeking an alternative insurance provider that values its clients and fulfills its promises.
In conclusion, I am deeply disappointed and disheartened by the pitiful service and unprofessional behavior exhibited by Janssen Insurance. I hope my negative experience serves as a warning to others, so they don't have to endure the frustration and heartache I have faced dealing with this company.
New Review
FAQs
What is the address of Janssen Insurance?
Janssen Insurance is located at 4c Pacific Rise, Mount Wellington, Auckland 1060, New Zealand
What is the phone number of Janssen Insurance?
You can contact Janssen Insurance at +64 9 577 1379
How can I get to Janssen Insurance?
You can find directions to Janssen Insurance by following this map link
