Fed up holding on the line. Not good enough. Shame, Lantern. You used to be so good.
Contacts & Location
π Address: 1 Fanshawe Street, Auckland CBD, Auckland 1010, New Zealand
π Phone: +64 800 800 800
π Website: lanterninsurance.co.nz
Photos
Reviews
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Cecile O'Driscoll β ββββ
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Charlie Mak β ββββ
2-3 weeks after the accident. Workshop sent quote to insurance company and they still havent responded. Save your trouble go with someone else.
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Jo Price β ββββ
I would give less stars but can't and say how poor your customer service is! Which is disgusting. Trying to set up a new policy and 2 mths on still no policy. Well not with your company.
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Jaxx β β β β β
Excellent service staff very accomodating and efficient allows me to take my car to my preferred repairer and claim was sent thru and work started
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Angie Lehrke β β β β β
Excellent to deal with our boundary fence blew down in cyclone Gabrielle it only took one phone call to Lantern assessor came out with 2 weeks and paid out within 3 weeks. Our poor neighbours are with Tower and still waiting for a outcome and spent endless hours on the phone getting no results. In the end they put up a bad review about Tower and someone called them to say their claim is with the assessor and no outcome. So thank you to Lantern for your amazing service you get 5 stars.
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Lucy Nichols β β β β β
I dealt with a delightful lady called Vivienne regarding an Auckland flood claim. She could not have been more efficient, empathetic or professional. Bravo Lantern. A seamless process and a truly excellent staff member who should be recognised.
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Lynda from-Waiheke β ββββ
What has happened to you guys?? I've been a client for 27 years and you used to be great. Now, when I email you tell me you'll take up to THREE WEEKS TO REPLY!!!!!!!!! Are you Serious? And when I call, I spend literally HOURS on hold. I'm sorry but you guys are about to lose ALL our business not just the new car. The 3 houses, the boat, the other 4 cars... they're all going elsewhere very soon. Up your game for goodness sake. You're a business!!!
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FAQs
What is the address of Lantern Insurance?
Lantern Insurance is located at 1 Fanshawe Street, Auckland CBD, Auckland 1010, New Zealand
What is the phone number of Lantern Insurance?
You can contact Lantern Insurance at +64 800 800 800
How can I get to Lantern Insurance?
You can find directions to Lantern Insurance by following this map link