Eco Travels New Lynn

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Reviews

1. Sameer Batliwala ★★★★★

   Very amazing experience with Shamsul Alam. He booked our trip to Gold Coast and was extremely professional and patient.

   almost 3 months ago
2. Raeela Batliwala ★★★★★

   Had an amazing service from Shamsul Alam. He was very patient and kind in dealing with us.

   almost 3 months ago
3. Rajat Ror ★☆☆☆☆

   ⭐ 1 Star – Extremely Bad Service Do NOT recommend Eco Travels. I had one of the worst experiences with this Eco travel agency. They confirmed our seats in advance, told us everything was sorted, take all the money and even sent updated tickets saying “seats confirmed.” But when my parents checked in, the airline said no seat request was ever received from the agent. Because of their lies, my parents ended up with middle seats on a long international journey. They don’t reply on time, they give false information, and once they take the money, their customer service disappears completely. Completely unprofessional, zero responsibility, and misleading customers with fake confirmations. Avoid this agency at all costs. There are many better and more reliable options out there.

   almost 4 months ago

1. Joy Jimenez ★★★★★

   Prasant provided excellent assistance with my tickets and printing my documents. The level of hospitality was truly outstanding. I highly recommend their services.

   almost 5 months ago
2. Nikunj Patel ★☆☆☆☆

   Eco Travels, I am extremely disappointed with the service I have received. My flight is scheduled for tomorrow, yet I still have not received any confirmation of my booking, seat number, or other essential details. This is highly frustrating and completely unacceptable. In particular, the service at your New Lynn head branch has been very unsatisfactory. I have spoken with Avinaash, Abhinav, Atyan Rajput, and Suraj from morning until night, but none of them provided me with a clear or satisfactory answer. Instead of resolving my issue or contacting the airline on my behalf, I was simply told to call the airline myself and seek help at the airport. This lack of accountability and support has caused me unnecessary stress and inconvenience. I expect immediate action and confirmation of my booking details today, as my flight is tomorrow. If I had to deal with the airline directly at the last minute, then what was the point of booking through Eco Travels in the first place? This is ridiculous and unacceptable, and certainly not the level of service I expected when choosing your agency.

   almost 7 months ago
3. Sharan Singh ★★★★★

   Sunny was really helpful and quick to respond to my queries. I explained him my situation and he found the right flight for me. Really happy with his service. Thanks Sunny.

   almost 2 years ago

1. Michelle P ★★★★★

   Thanks to Keerthi Chidvila of Eco Travels for fantastic service, prompt communication and great prices on flight tickets. She went above and beyond to give me the best options and prices available. Will most definitely deal with you again and recommend you to family and friends. You are truly a tremendous asset to Eco Travels.

   almost 2 years ago
2. Chanda Gatchalian ★★★★★

   We are pleased with the outstanding service provided by Ankita Kansara. She assisted us in finding the cheapest flight to the Philippines. Even late at night, she responded to us. Without a doubt, I will suggest Eco Travels to our relatives and friends.

   almost 2 years ago
3. Pret ★★★★★

   Been getting my airline tickets sorted since last 10 years with Eco Travels. It's mainly because of the amazing service provided by Ankita. Not only she strives to get us the best deal, but also makes sure we get the best one always. Whether it's a few months in advance or last minute plan, she has always provided exceptional service and best deals. Thank you Ankita for your support. Highly recommend her for all your ticketing requirements.

   almost 2 years ago

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