Auckland Radiology Group

Reviews

1. Bevan Mearns ★★★★★

   Wat a great experience today . First off being greeted by a smileing happy lady on reception extreamly helpfull & also a realy awsome happy lady who did my mri .these people love wat they do its obvious .makes the visit a real pleasure start to finish .extreamly professional ... Extreamly relaxing exspereance and ive had over 30 mri,s in 7 yrs now .. .thanks heaps for today 18-11- 2025 @ 7am

   almost 7 months ago
2. Herlene Joy Galampanao ★★★★★

   I was scheduled for an MRI for 1430pm. I came around 1300hrs or so and I came to the reception and asked if there is a chance I can have the scan at an earlier time that day. The receptionist (sorry if I forgot your name) was accommodating and helped me check if I can be squeezed in the schedule. She handed me the pre-MRI questionnaire and checklist and told me to take a sit. When I was done, she called the MRI side and checked and alas, my scan can be done earlier. The MRI Staff then assisted me to change, briefed me about the scan and asked me to wait. My wait wasn't that long too. Staff 5/5 : friendly, accommodating Environment 5/5: clean, layout is good. Safety 5/5: Clear and concise instructions/questionnaire

   almost 9 months ago
3. Priscilla Te Moana ★★★★★

   Went in for an xray this morning and met with a lovely lady at reception. The female radiographers were absolutely wonderful too, so very patient, polite and gave instructions that were clear, informative and with such loving care they really made me feel so comfortable even though I was in pain. First time visit here and it was a great experience and would gladly come back here again! Thank you!

   almost 9 months ago

1. Angeline Karan ★★★★★

   HIGHLY RECOMMEND AUCKLAND RADIOLOGY. Easy parking, wonderful, courteous service. They got the wheel chair, even took my mother inside and seated her. I didn’t have to ask for help. Clean, new facilities. Brilliant service from start to finish.

   almost 10 months ago
2. caitlin Uy ★☆☆☆☆

   My first ultrasound at 6-7weeks was very unpleasant. The sonographer, EILYAAS ASHRAFF from Henderson Radiology couldn’t find a heartbeat but the fetus seem to be growing well within the timeline period of how far along I am. I am only 6-7 weeks and she automatically and coldly just rule it out as me having a miscarriage, no confirmation from my Dr yet and giving me false information about her consulting her supervisier and we would receive a call from radiology about it. Apparently that’s not how your procedure works, so I was waiting around for a call that was never going to come causing so much stress to my partner and I. Midwives and new mothers I know personally told me it’s usually 7-10 weeks a heart beat can be strongly detected. Teaching school from Nelson even say pass 12 weeks is when they look for a heartbeat. Some mothers even see the heart beat on the third scan not the first. My own GP agrees it’s too early to say this is a miscarriage. The stress and frustration from health care workers that provide inadequate services with my pregnancy will not be pushed under a rug and go unnoticed again like my first pregnancy. Situations like this makes me lose hope and confidence with all healthcare workers regarding if they doing their job correctly. I will not go back there ever, I recommend EILYAAS ASHRAFF to retrain herself how to speak to patients because she has no right to tell me my pregnancy will “ultimately be a miscarriage” her exact words. Unacceptable

   almost 2 years ago
3. Amit Sharma ★☆☆☆☆

   Very bad experience. Regretting why I came to you guys. These guys told me they have send the X-rays reports to doctor, I went to see doctor next day and doctor is still waiting for the report. I have to wait there for 3 hours to just get the report.

   almost 3 years ago

1. Larissa Siqueira ★★★★★

   I had my pregnancy scan today with doctor Dray. It was definitely the best experience I’ve had and me and my partner we agree on that. It was a really friendly environment and great experience. Also, all the front line staff was very welcoming. The place was clean and organised. I will definitely come back and I would recommend the place to everyone. Thank you!

   almost 4 years ago
2. J H ★★☆☆☆

   Now at the NEW location for about a month, convienetly situated by the entrance into the hospital. New building, plenty parking spaces. New equipments, quiet and comfy interior, dressing room etc. My personal experience is that the receptionist was very slow for a new and key site. Not too sure if she is relatively new to the role or not as she needed to refer complex enquiries to the staff sitting in the little office behind as they were chatting away. Not paying attention to the front desk etc. All front line staff should be readily to come out and acknowledge incoming foot traffic. It made the reception looked extremely understaffed with people waiting and calls coming in at same time but one staff on the counter only. One would naturally expect better and efficient service from the reception to go with the brand new and purposely built venu. The actual medical staff were friendly and on time.

   more 6 years ago

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