Unichem Newtown Mall Pharmacy

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Reviews

1. Charlotte Smith ★★★★★

   The best service ever I travel all the way from Kilbirnie just to get my photo done.

   almost 5 months ago
2. Lucy Hitchcock ★☆☆☆☆

   Came in for a vaccine, lady who did it was lovely and made me feel comfortable. She informed me of everything i needed to know. Staff at the counter were rude and cold. Waited ages to even be talked to. One staff member walked around me to the people behind me to ask if they needed help - completely ignoring me standing at the front of the queue. other 2 staff serving customers were also not friendly. wont be back

   1 year ago
3. Manawatu Al ★★★★★

   Good place, right near public transport, mostly open to 17:30pm but on Fridays and Saturday it's open until 18:00pm. Depending on the waiting time, it could be 10 to 20 minutes, and you can wait inside, or pop by one of the cafes or other eateries, and get something to eat or drink and wait until your estimated time is over. Great staff, and even includes a NZ Post agency, in case you need to send a letter or parcel within NZ or overseas.

   1 year ago

1. Alex Saunders ★☆☆☆☆

   I made the mistake of sending my prescription here not realising that their business hours are so restrictive I’ll never be able to collect it.

   almost 2 years ago
2. Sue Reedy ★★★★★

   So grateful to lovely staff at this pharmacy, they went the extra mile to dispense and deliver an urgent prescription for an elderly relative who had just been discharged from hospital.

   almost 2 years ago
3. Jordan Cooper ★☆☆☆☆

   I appreciate the busy times nowadays but don't appreciate the attitude I just received from the older person at the counter. Pretty disappointed at the service. To clarify, the person who showed attitude was behind the counter and on the till getting obviously frustrated at the computer; the pharmacist who came into the conversation about mid-way actually helped me and with no attitude

   almost 4 years ago

1. Olivia Murphy ★★☆☆☆

   I have been going to this pharmacy for close to ten years due to having limited accessibility. The pharmacists are very professional, however, some of the other staff can be very rude, condescending and often talk down to me. On Friday I went to pick up a new script which had an increase in dosage. I tried to ask the staff member a question about my dosage. Instead of allowing me to speak to a pharmacist, she ignored me. Her colleague then asked me to step out of the way so she could serve another customer. I never found out the answer. I think I would rather get the free scripts at Countdown as they don't seem snobby there. When I have been able to speak with a pharmacist here, they are always very helpful to deal with.

   almost 4 years ago
2. Josh Coe ★☆☆☆☆

   Worst service I've received anywhere. Dropped in a script, was told 10 minutes, store wasn't busy (staff standing idle). Gave them 15 and returned and got told to wait. Pointed out I'd just collected my mum from hospital, and she was waiting in the car in the hot sun and asked how much longer it'd be - got told 10 minutes. Gave them another 15 and came back, script still not ready. 10 minutes later script finally ready, no apology - but staff out the back talking about "well I didn't say 10minutes" etc etc. If they were so busy they needed 40+minutes they should've said.

   more 9 years ago

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