The way the admin staff "Sam" responded to us today was totally annoying and disrespectful. We had just requested to him if we can have consistent coach as kids find difficult to listen instructions of the coaches are changed. Our normal coach didn't appear today and there was an alternative coach. Hence our request to Sam was to have consistent coach. But he responded saying "Ha ha ha, we cannot make the coach to appear who is on leave". This is not the way a staff can answer. Even after telling him that it's not funny, he did not apologise. We are not getting our kids to have swimming lessons for free. Everything is hard earned money. He should have responded in a polite way but this is so much frustrating when people responds in a disrespectful way.
Contacts & Location
📍 Address: 6 Wanaka Street, Johnsonville, Wellington 6037, New Zealand
📞 Phone: +64 4 801 4403
🌐 Website: swimwell.nz
Photos
Reviews
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Sudharshan ★☆☆☆☆
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Tay ★☆☆☆☆
Teachers we had were not good, theydont talk clearly to the children which is what children need. one teacher even pushed my child multiple times. Theyre classes are also not efficient and teachers often pause the whole class to wait for every late kid to hop in when they should just get on for it and not punish the rest of the kids who were on time. Changed companies and my child is doing amazingly.
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Sue Andrews ★★★★★
Always helpful
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Chris Bryant ★★★★★
Easy, helpful and felt safe the whole time while everything was new (first baby)
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FAQs
What is the address of SwimWell?
SwimWell is located at 6 Wanaka Street, Johnsonville, Wellington 6037, New Zealand
What is the phone number of SwimWell?
You can contact SwimWell at +64 4 801 4403
How can I get to SwimWell?
You can find directions to SwimWell by following this map link