Payment Error Resolved Quickly. I had two payments taken from my bank account. I rang and spoke with Whitney. She apologized and said to leave it with her. She rang me back before the end of the day, to inform me the extra payment taken would be returned that evening. And I am pleased to say it was. Thank you Whitney and the Go Cover Team for resolving this issue in a fast efficient way. Happy Customer. Donna Healing
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Reviews
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Donna Healing ★★★★☆
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C N ★★★★★
GoCover was my very first car insurance company, and they have been nothing short of amazing. From great offers to solid coverage and genuinely supportive service, they’ve been patient, helpful, and consistently reliable. I was involved in an incident where my parked car was damaged, and during a time when nothing seemed to be going my way, Denise, one of the managers at GoCover, stepped in personally to make sure I received the right support. She truly went above and beyond, taking ownership of my case and ensuring everything was handled quickly, fairly, and professionally. GoCover may have been my first insurer, but they will always be my go-to. At the end of the day, it’s the people behind the company who make all the difference, and GoCover has definitely proven that I made the right choice. 5 stars, without a doubt!
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Sarah Higgins ★★★★★
Super easy to deal with and really friendly team. Everything was sorted in no time and was stress-free. Go Cover made it all way simpler than I expected!
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Maehe Nuku ★★★★★
Huge thanks to Lisa Kane at CoverGo Car Insurance for making what’s usually a dull process surprisingly enjoyable! Lisa was incredibly knowledgeable, professional, and thorough – but what really stood out was her brilliant, laughing sense of humour that made the whole experience relaxed and stress-free. She walked me through my options clearly, found a policy that fit my needs and budget, and made sure I understood everything along the way. Nothing felt rushed or pushy – just genuine, top-tier service. If you want someone who knows insurance inside and out and can have a good laugh while helping you get sorted, Lisa's your go-to. Highly recommend! Thanks Lisa
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Uaealesi Iosefo Vaise ★★☆☆☆
One of the company that doesn't follow up on an application and forms where filled out online and email and they said nothing was return so they automatically canceled....I'm searching in my email for my proof now
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M N ★☆☆☆☆
READ YOUR POLICY! Or better yet cancel immediately! If your car is stolen you will be dealing with Go cover and Provident Insurance- You will not get the insured value it will be the agreed market value which is half of what the insured value is or less! No one knows what they are doing - 6-7 weeks to pay out. Terrible communication, mixed communication. Another Go Car issue that needs the Commerce Commissioner attention! CANCEL YOUR POLICY!!!!! no - not mixed up with Go Car Finance....- Go Cover. Go Car Finance, Provident Insurance, my in rd plan,all have agreements with Go Car Finance
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Afakasigirl275 ★★★★★
Excellent and affordable. My partners been with then about 4 years and they are quick and efficient especially when it comes with dealing with another party due to a accident as I found d out first hand
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Jordan Tusagi ★★☆☆☆
Tried canceling my cover and I have to wait till their funding department processes it in which payments are still coming out till their department finalizes it.
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Celeste Rahi ★☆☆☆☆
I don't think this company deserves 1 star... I get there's other victims of flooding but seriously!!! Why is it taking a week and counting to get my mums car looked at. Its not even towed either. She has a mechanic all ready to do the car including a quote and the delay could be a loss in people's jobs... this is absolutely absurd... i wouldnt recommend this company...
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FAQs
What is the address of Go Cover Insurance?
Go Cover Insurance is located at Central Park Level 2, Building 8/660 Great South Road, Greenlane, Auckland 1051, New Zealand
What is the phone number of Go Cover Insurance?
You can contact Go Cover Insurance at +64 800 847 847
How can I get to Go Cover Insurance?
You can find directions to Go Cover Insurance by following this map link