Radius Pharmacy Molesworth

Reviews

1. Ellen Lucas ★★★★★

   Excellent customer service at this pharmacy, staff were very helpful and friendly! 10/10 professionalism from the lovely young lady who pierced my ears. Would recommend!

   almost 4 months ago
2. Laura ★★★★★

   I visit this pharmacy often and the staff are always friendly and helpful. They have a great range of products considering the tiny space.

   almost 5 months ago
3. Hamed Shafiee ★☆☆☆☆

   Friendly staff but their system is very inefficient so they keep losing / not receiving the prescriptions.

   almost 8 months ago

1. Antonia ★☆☆☆☆

   Pharmacist seemed disinterested in giving advice. Pushed me to purchase a product while saying I would likely need to visit a different pharmacy for better advice. Proceeded to gossip about me in the back area, well within earshot of the counter. Disappointed to read this is becoming a pattern at this location, I won’t be back.

   almost 10 months ago
2. Celeste Holland ★☆☆☆☆

   I recently had an encounter with a pharmacist who left me feeling quite upset. During my visit, I found the pharmacist to be extremely rude, showing a lack of compassion and understanding. Rather than providing assistance, the pharmacist was unhelpful and dismissive, which only heightened an already stressful situation. **Specific Issues** ▪︎ The pharmacist's tone was curt and dismissive, making me feel undervalued as a customer. ▪︎ When seeking advice, the pharmacist was unresponsive and unwilling to help. ▪︎ There was a noticeable lack of empathy, which is crucial in healthcare settings, especially when dealing with sensitive health issues. This experience was quite disappointing, especially given the importance of compassion and helpfulness in healthcare. I hope this feedback can be used constructively to improve service and ensure that other customers receive the care and respect they deserve.

   1 year ago

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