📍 102c Hobsonville Road, Hobsonville, Auckland
📍 Address: 102c Hobsonville Road, Hobsonville, Auckland 0618, New Zealand
📞 Phone: +64 9 524 0450
🌐 Website: accelerateme.co.nz
Shweta guided us very well and handled all our insurance needs for the moving company, including trucking and other important coverages. Very professional, helpful, and easy to deal with. Thanks for the great service
My experience with Shweta has been exceptional. She took the time to understand my financial goals and suggested insurance plans that were both affordable and comprehensive. What impressed me the most was her clarity—no jargon, no pressure, just genuine advice. She followed up promptly and made sure everything was completed without hassle. If you're looking for someone reliable and trustworthy, Shweta is the one!
We had an outstanding experience with our insurance advisor Bindu Garikipati. She guided us through both health and life insurance options with genuine care and clarity, making what could have been a confusing process incredibly simple and stress-free. Her support didn’t end once the policies were set up—she also assisted us with our claims, ensuring everything was handled smoothly and efficiently. It’s rare to find someone so knowledgeable, patient, and truly committed to their clients’ wellbeing. We’re extremely grateful for her help and would highly recommend their services to anyone looking for reliable and professional insurance advice.
Accelerate handled transferring my and my partner's insurance from private to employer-provided. While I do have to be honest and say there were some hiccups, the team responded quickly to any complaints and made things right. Throughout, the team were friendly and detailed in their communication.
We were incredibly lucky to find this company and Dave Thomas in particular. I have no words to express my gratitude to Dave for helping us find the product that satisfied us, even though it was very difficult and time consuming. His phenomenal patience, thoughtfulness, personal approach, and absolute knowledge and understanding of the market made our insurance possible. I recommend him as much as I can. 1000 of 100.
I have been a customer of accelerate for 7 years now. I have had a few reviews from other advisers in that time all coming in much the same price wise. The reason why I choose to stay with Jared at accelerate is the easiness of new policies and claims. I barely have to lift a pen to a policy form and with the few claims we have had I have not had to chase anything up, Jared takes care of this and in my opinion goes above and beyond every time. These two reasons to me are what are important in a broker. Running small business it take the stress out of forms and saving time making claims happen.
Scott and his team have provided my family as well my business with our insurance needs for the last five years. I find them to be both practical and efficient with a strong commercial outlook and focus. They know the insurance industry well and provide an excellent service with wonderful advice. Highly recommend.
Accelerate has managed my personal insurance needs for over a decade. I like the way they take the time to really understand your personal requirements and provide solutions to match. Keep up the good work.
It took 17 days for Accelerate Directors and Authorised Financial Advisors, Jared Fenwick & Scott Campbell, to provide me the most basic of professional courtesy of a response, (or even a receipt of acknowledgement), of my email where I raised very valid concerns with Accelerate in regards to their business methods as result of the departure of our very long-term professional, efficient and hardworking senior General Insurance Advisor and Client Manager, Elaine, (who always responded promptly to all emails and phone calls), who departed Accelerate 25/2/2019. I requested very basic information from Accelerate so I could make an informed decision whether to stay with Accelerate or take my business elsewhere to a place of my choice instead of being assigned to someone I had no knowledge of without even the basic courtesy of an introductory email from the directors of Accelerate. Accelerates response was finally made only after I informed them that if the prior response requested was not provided within 48 hours the matter would be taken further. Finally, after 17 days delay, I received an email with, "apologies for delay in Accelerate responding", "I apologize for the lack of communication". No explanation, no communication. I have found the actions of Accelerate, Jared and Scott to be discourteous, unreliable and lacking in honesty and integrity with failings in providing their very, very long-term client who has referred many clients to Accelerate over the years to be lacking in the most basic of care and very disrespectful. As result I was left with no choice but to remove all our business with Accelerate and advise all my clients referred to them over the many years to also do so. I also personally know that mine is not an isolated issue of this same nature with Accelerate post the departure of Elaine. Accelerate, without Elaine caring for us, is not a business I wish to either use myself or endorse in any manner going forward. I would recommend anyone having the same issues I have experienced with Accelerate to contact FMA (Financial Market Authority) for advice on how to proceed. If they devalue a very long-termclient who has referred many of my clients to them, what would they do to any new client even considering their business.
I've been with Accelerate for nearly 10 years and they have have been great. I've had my flat broken into and my car crashed into and the team at Accelerate were the best to deal with. They took control and helped me to sort though everything, giving me good honest advice. Definitely recommend using this team.
Accelerate is located at 102c Hobsonville Road, Hobsonville, Auckland 0618, New Zealand
You can contact Accelerate at +64 9 524 0450
You can find directions to Accelerate by following this map link
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