Ngaio Medical Centre

Reviews

1. Eli Bar-Shalom ★★★★★

   Great doctors, especially Dr Denis Delany.Front desk ladies are awesome. Me and my family wanna wish Dr Delaney a very happy retirement and acknowlege his long and fabulous service to the community and the field of nedicine. Eli & Talia Bar-Shalom

   almost 3 months ago
2. JM M ★★☆☆☆

   Doctors are good, reception staff hit and miss. Some of them are so rude and have such a negative tone when speaking on the phone. You are front line, your bad attitude affects the entire clinic. I’ve been a patient there for years and I’m considering changing to another clinic!

   almost 4 months ago
3. Claudio Felipe Retamal ★☆☆☆☆

   I am a bit disappointed that they wouldn’t see my seven year old son in person, who was unwell and Covid positive. They said to me that they wouldn’t receive Covid positive patients, even though we were registered with them. This seems like a really unfair and outdated policy. We were offered a phone consult, but by the time we had the appointment, he was very unwell. They were still unable to see him and referred us to the after hours clinic. This delayed his care for hours. When we explained this at the ED, they were very concerned to hear this.

   almost 6 months ago

1. lisaw ★★★★★

   I have been with them for over 20 years and will never go anywhere else. Dr D is the most incredible GP. Caring, compassionate, and goes over and above for his patients.

   1 year ago
2. Corinne Morris ★★★★★

   I have been a patient at Ngaio Medical for a number of years. I have been seen by multiple doctors. Each time I have been treated with respect, heard and had a positive outcome. My GP is Dr Carla Rockel and she is absolutely fantastic!! Short wait times for appointments and a wonderful and caring reception crew. Highly recommend.

   almost 3 years ago
3. Nix B ★★★★★

   This has been my doctors practice for years. I moved out of the suburb 10 years ago and continue to travel to the same practice as the whole team is amazing.

   almost 3 years ago

1. Juniper Johnston ★☆☆☆☆

   Good GPs but crazy pricing for a voicemail prescription service. Recent price increase of 67% (!!!) since June. Will be going elsewhere.

   almost 3 years ago
2. Angus Bartlett ★★★★★

   I disagree with some of the negative reviews. Called them after a COVID scare and despite probably being hugely stressed and busy, all the staff I was in contact with (including Lizzy) were super accomodating and even went out of their way to get me a better appointment. All the doctors are really friendly and professional and I've never had a problem with the receptionists. I don't think their (admittedly) small carpark reflects at all on their service. Bartletts love you all.

   almost 5 years ago
3. Robert McGowan ★★★★☆

   I go there because at least 1 of their doctors is friendly & interested in me as a person & not just in my perceived symptoms. Everything else about the centre is good except that their off street parking Is occasionally not available. Although I only gave a 4 star rating, in actual fact I think they deserve at least a 90% rating. One other slight annoyance:- U can,t leave a voice mail request for an appoinment outside of business hours AND their prerecorded mag does NOT give their opening hours. Presently 8am on weekdays is the earliest that you can ring them.

   more 6 years ago

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