Valley UltraSound

Photos

Reviews

1. Kristina Mikhailova ★☆☆☆☆

   If you are pregnant, don’t come to this place!!!! I was referred here to do my 13-week ultrasound. We came very early, and no one was there, even when we were leaving. The 13-week scan is one of the most important moments during pregnancy and parents are super excited to see their baby. Well, our appointment took only 7 minutes! Seriously??? We didn’t even have time to feel anything about such a precious moment, as we were told to leave soon. I was completely in shock. My husband asked to take a photo of me, but the sonographer said, “No, I don’t want to be in the photo.” What a joke! We didn’t need her to be in the photo, my husband wanted to take a picture of me, not her! She also had an excuse of a computer being opened with other people’s information, which she could have easily closed, but instead showed a very rude attitude. She also found an excuse not to let us listen to the heartbeat, and there were no printed photos! I had a much better experience with Pacific Radiology where I was allowed to take many photos and videos without any problem, and I wasn’t rushed out after 7 minutes. Btw we paid for this appointment 90$. But it is not just about wasted money , it’s about memories and experience which we had here and it was horrible and disappointing. Avoid this place!!!

   almost 4 months ago
2. Katrina Puketapu ★★★★★

   We had heard a few negative comments about this place. But I guess you can only make your own call based on your own experience. We have been here twice now over the course of 3months and I really dont know what the problem is. The receptionist - clear communication about times and costs. No muck around, I like that. Pretty much walking into the sonographer bang on my appointment time. The Sonographer - she was awesome. Answered mine and my husbands questions. Very insightful about my scan i.e what I was looking at, things they are looking out for and just overall professional and kind. She made my husband and I feel less anxious and nervous about it all. The best part of our experience is that So many woman/friends complained that they could not get photos or videos of their scans from other places. Well here you have access to all your photos videos of your baby scan for easy reference whenever you want. The best. Thanks so much team you guys are awesome.

   almost 7 months ago
3. Tim Waetford ★★★★★

   Excellent service - fast and efficient, for an ultrasound on my shoulder. Have also been with my wife for a few pregnancy scans without issue.

   almost 8 months ago

1. Alexis ★★★★★

   I called early for an appointment & even though they didn’t have the availability I wanted, the receptionist was lovely & gave me a quick call back. I chose valley ultrasound because they took such good care of me & my mum in previous years. Unfortunately I live away from the Hutt valley now but I definitely recommend this place, it’s a small practice but they move things along very fast given the amount of people they serve in the area. Well done to the Valley Ultrasound staff!

   almost 8 months ago
2. Tracey Matenga ★★★★★

   Came in with my mum today, earlier than our planned appointment because they had a cancellation, which was really good for us because we wanted to discuss with the doc, mums next step and being a Friday, it may not have happened until next week.. the receptionists were cheerful and we managed to get an appointment super duper quickly after being told by the doctor that it may take a week so bonus! but my review is really based on the lovely new Canadian sonographer, she took her time, was thorough and thoughtful with mum, explained a few things and we appreciate you for it.. Enjoy your time here in NZ and thanks for the care you took today :) we can enjoy a stress-free weekend now.

   almost 2 years ago
3. Nala Foua ★★★★★

   I had someone by the name of Diana do a scan for me and was so kind, caring and genuine. My baby was being stubborn and stayed in an awkward position but Diana was lovely throughout it all.

   almost 2 years ago

1. Mawera Te Amo ★☆☆☆☆

   I would NOT recommend this place about a year ago I came to get my first scan with my partner and mother we understood only 1 person could come in to see the scan due to covid reason but lady who did mine was horrible to me ( she part owner ) She told me in a rude way i wasn't suppose to have a full bladder after being notified by them to have one and usually your always suppose too? She then told my mother to wait outside in the cold I found out my baby wasn't growing correctly sadly and I had to ask her where she said "yeah it will be a miscarriage i'll leave to clean yourself up" it's like she hated i was there and wasn't kind about the news. I left the room crying and didn't go back it was such a low moment in my life and usually the people doing these scans i expect to be kind. The only thing kind about this place was one of the receptionist who apologised to my mother for waiting in the cold. * UPDATE* look at the response given on my another gmail account so rude, I feel brave enough to express my opinion, this happened and don't appreciate someone saying it didn't! There is reason this place is low star rated more than 5 star? I have written this on another account so I get an nicer response or email back.

   almost 2 years ago
2. gurpreet kaur ★☆☆☆☆

   We have experienced in our multiple appointments that these guys are always in rush and we don’t get full satisfaction out of our appointments for scans. Very disappointed and as we looked forward to scan of our baby but they don’t even spend 10 mins for the scan and rush it out. It had happened in our last appointment too(with different person scanning), not even 10 mins and we were out, left us feeling we haven’t had proper scan to understand the growth of our baby. At Pacific our experience with our first child was that they would ask to change position or do some efforts to capture the scan properly, but these guys just rush it and say all seems fine!! Even the information which they tell us not correct!! We asked our midwife about the growth chart info these guys gave us and our midwife said that’s incorrect information as what they gave as is not relevant. We will be happy to pay $85 at pacific radiology rather than spending $30 here to get the satisfactory scan done. Don’t go for the price guys, we took time off work to go for scan and we get this service, so not worth it. Critical movements of your child’s growth if you want to have with better experience then pay more and go somewhere else.

   almost 2 years ago
3. Edith McLeish ★★★★★

   Friendly greeting on arrival from receptionist. Clear communication on why I was there and upfront on what charges would be involved. Health professionals meet and greet before going through to consultation room felt more personal and helped me relax.

   almost 3 years ago

FAQs