This was one of the worst customer service experiences Iβve had in a long time. The staff member showed no basic respect or courtesy at all. There was no greeting, no welcome, and no interest in helping. Instead, the attitude was negative and uncomfortable, making it very clear that customers are not valued. The overall atmosphere felt tense and unwelcoming because of this behaviour. This kind of service directly damages the shopβs reputation and makes customers decide not to return, no matter how good the products are. If management truly cares about the business and its rating, this issue needs to be addressed immediately
Contacts & Location
π Address: 245 Wakefield Street, Te Aro, Wellington 6011, New Zealand
π Phone: +64 210 263 7914
π Website: blazenchill.com
Photos
Reviews
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Hasan Abbas β ββββ
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shakira mouzouri β β β ββ
Says open at 10:30am but when i went down there was a sign on the door saying open at 4pm! :(
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deceased worm β ββββ
I bought a vape from here (pod and battery) on Monday this week, came in on tuesday to get some new pods, the guy even HELD my vape, had a close look at it, and sold me the wrong size pods without my knowledge.
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jack freeman β ββββ
Absolutely hideous customer service when returning a faulty product. This was several months ago however, but the vibe hasnβt changed. There is one really magical member of staff who does make it super pleasant to go there, the owners are aggressive and downright rude. Effectively if you have an issue with a product they want to chase you out the shop. Itβs amazing how they stay in business with such dreadful behaviour.
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Shine β ββββ
I would prefer give zero rating if I could. I had worst experience ever in NZ in his store. The person working there doesn't have any etiquette to talk to his customers. I went to see some options as I wanted to explore before I cut down nicotine. Being a girl, I expected respectful behavior towards me and I got the reverse. He asked me to get out and not wasting his time if I don't want anything. I would say Racism is still a big issue in NZ.
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aimee rudkin β β β ββ
This place sells vapes, hookahs, papers, grinders, pipes and all sorts. Though, they don't recycle vapes like most other vape stores and aren't recylable-friendly. Their prices for value are good and have good products. However, because of some of the items they sell, there's usually drunk/drug induced people going in there or hanging around as well as violent and gang-related people in there or outside the place. I don't always feel safe going in there and sometimes see customers harassing/threatening staff.
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kurlz junior petelo β β β β β
Amazing owners I go there every time to buy my vapes all new flavours
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Kane Austin β β β β β
Nazir is a top man, very knowledgeable about products, recommended and helps customers with there needs and overall is a great guy. always enjoy my time in blaze and chill and getting to have a chat to nazir
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Jordan Wallis β β β β β
Blaze and chill is an amazing shop for all smoke needs. The man the myth the legend Nazir sold me an awesome water pipe. Great customer service! Great salesperson great man in General. We are all amazingly lucky to have Nazir in our city. True hero
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Quintin Johnson β β β β β
Nazir is an amazing worker gave us such a welcoming experience. He is very knowledgeable about the products we asked and made sure we went home happy. Much applaud to this man a true kind person, lovely to have a chat.
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FAQs
What is the address of Blaze N Chill?
Blaze N Chill is located at 245 Wakefield Street, Te Aro, Wellington 6011, New Zealand
What is the phone number of Blaze N Chill?
You can contact Blaze N Chill at +64 210 263 7914
How can I get to Blaze N Chill?
You can find directions to Blaze N Chill by following this map link