Flight Centre

Reviews

1. Amanda Swanepoel ★☆☆☆☆

   My husband and I visited Flight Centre Silverdale very excited to book a holiday to Rarotonga and were fully ready to pay on the spot. Unfortunately, the experience was extremely disappointing. Although the staff member (Lizzie) was friendly, the process took over an hour, despite us being very clear and flexible with our requirements. We specifically said we could travel outside school holidays (we no longer have school-aged children) and were happy to stay in an apartment rather than a resort. After all that time, the only option presented was accommodation costing $12,000 for 7 nights — without flights. This felt completely unreasonable and out of touch with realistic pricing for Rarotonga, especially given our flexibility. It honestly felt like our time was wasted. We left feeling deflated and disappointed, and decided we would rather take our business to another agency. What should have been an exciting experience ended up being very frustrating — it was like water on our fire. Sadly, we would not return based on this experience.

   almost 3 months ago
2. Freda Rogers ★★★★☆

   Just want to say it's good to deal with Cory Wei, he is friendly, professional and takes his time to manage our travel needs. This is the third year we have booked with Cory in flight Centre Silverdale. Freda Rogers

   almost 10 months ago
3. Sarah N ★★★★★

   Love Cory's work! He's so patient, thorough and super friendly to deal with. We organised our very first trip to the Philippines and he thought of EVERYTHING! Thanks so much Cory, you're a legend

   1 year ago

1. Abrielle And Aysha ★★★★★

   We've booked our flights with Diana, and we are happy with her service. This is our second time to book with her. We could not go to the store, but she set a phone consultation, and once we found the flights that we wanted, she then sent us a secured payment link to finalise our booking. We are a big family, and she was accommodating when we needed to add another relative to the booking. Thank you, Diana. Until our next booking. :)

   1 year ago
2. D2A NZ ★★★★★

   We've booked our South East Asia tour, and we got a great deal with our flights. We did not know that we could have flight combinations like that. Plus, they also offered options for hotels, tours, transfers, and travel insurance. They made it easy for us to have an epic adventure! They spent quality time with their clients and really listened to what we wanted. If you want excellent service, we highly recommend that you visit Flight Centre Silverdale and book an appointment with them, as they would really look after you from the beginning until the end. Quality service, highly recommended. Thank you!

   1 year ago
3. Attie Venter ★★★★★

   Great service from Jerica ....just waiting 4 my 2nd email reply on quote

   almost 2 years ago

1. Tiaan Rossouw ★★★★★

   Staff are helpful and friendly, all information processed remotely, which means I did not need to physically go to the store. This really helps in regards to avoiding public spaces

   almost 4 years ago
2. Janet Larkman ★★★★★

   Excellent service. The agent went the extra mile to get me the best price possible for my trip. Her communications are great.

   almost 4 years ago
3. alexandra raupita ★★★★★

   They looked around for the cheapest flight and insisted we travel with virgin airlines. We have never been with the company before only Air Nz and Jetstar. It was such an awesome airline they offer complimentary meals on flight and drinks. There is also Wi-Fi onboard but you have to pay which is fine but not alot of airlines have that option of Wi-Fi. I was able to get free net onboard as I had trouble with it not reading my card. So I will now be using Virgin airlines thanks to the flightcenter team at silverdale. Also called to add luggage onto my flight about 4 times. Staff were very friendly and explanation was thorough. Transaction was all done over the phone and only took 5mins. Great service received. I would highly recommend them if your not confident booking yourself or find you don't have time to sort it .It is less stressful when booking a holiday away.

   more 6 years ago

1. Gavin Cook ★☆☆☆☆

   DO NOT USE WARNING - PLEASE READ BEFORE BOOKING A HOLIDAY I would like you to read the following if you are looking to book a holiday through Flight Centre – DON’T Basically they sold us a cruise with a large family room and on a ship that had pools and play areas for under 2's. In reality we got a small room for 2 people and a ship that did not allow under 2's into any water areas or into the toddlers area with more than 1 family member. Totally ruined or holiday.

   more 7 years ago

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