Travel Designers Ltd

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Reviews

1. Jill Ambler ★★★★★

   Travel Designers have provided us with many years of travel itineraries for both Business and Leisure. Their broad knowledge and world wide experience means they get it right. Going beyond the call of duty seems to be their motto. Nothing is too much trouble. For good, honest communication and a truly personal experience I highly recommend this company

   almost 7 months ago
2. matt felgus ★★★★★

   My fiancé, son and daughter-in-law traveled from the US to New Zealand in March/April 2024 to celebrate my son's 30th birthday. Normally, we'd use a US travel agent, but Rose came recommended and it made sense to work with someone who best knew the country. So glad we did! Starting months before our journey, Rose was in regular communication- asking about our interests, presenting options, and working with my son's ever-evolving itinerary. I have never had a travel agent put in this much time before-hand. Whenever we had a question, Rose would get back to us within hours. Once we arrived in NZ, her advice turned out excellent regarding both what to see and how best to see it. Our trip was smooth and amazing from beginning to end. She even reached out to make sure we knew about time changes for ferries and other small details that most travel agents would not have cared to convey. On our last day in Auckland, she took time out of her day to meet us at our hotel for a drink. Her treat! I've never had a travel agent rise to the level of service and caring that Rose provided me and my family. It felt like something one would do for a friend, not just a customer. Would very much recommend other foreigners traveling to New Zealand use Rose Ennis and her agency for their arrangements. Although it did cost slightly more to set up parts of our trip through her rather than an agent in our country, the benefit was more than worth it. Thank you, Rose. (And sorry it took me so long to write this review.)

   1 year ago
3. Robyn Paulin ★★★★★

   My friend and I used Rose Ennis to book flights, accommodation, tours, transfers from NZ to Vietnam and Singapore in August 3024 for 3 weeks. Unfortunately, my friend was unable to travel due to health issues but I decided to go anyway despite never having travelled overseas by myself. Rose made my trip such a memorable, affordable and easy experience. Rose checked in with me during my adventures and NOTHING was too much of a hassle. I will definitely be using her again and have recommended her services to all my friends who were inspired by my journey. Rose, you out did yourself and I can not thank you enough.

   1 year ago

1. Mitch James ★★★★★

   My experience with Rose our travel agent at Travel Designers was fantastic, very professional and efficient and listens to what you want. Rose provided us with options that we could choose from and was always available to assist with questions. I loved that before leaving Rose gave us a full itinerary that had all the details making our trip easy. Great service and easy to work with.

   1 year ago
2. Duncan Peters ★★★★★

   Rose & her colleagues provided superb service in booking all the flights for our African safaris last year and our European tour this year. In addition she provided expert advice and made critical tour bookings for in-demand tourist sites in Europe. Following a family crisis which mean we had to abandon our European tour shortly after we had started it she swiftly rearranged all out flights and arranged refunds for cancelled flights and tours. Overall she provided the best travel agent service we have ever experienced.

   1 year ago
3. Meech Aspden ★★★★★

   Rose is extremely professional and works very efficiently. Had an issue with airnz cancelling their flights out of shanghai for 2 days in a row and Rose found me an alternate airline and alternate route home so I could land on the same day as what had been originally planned. It is when something goes array that a travel agent is worth their weight in gold. I was able to contact Rose on the weekend and she responded quickly with a solution within an hour. I would highly recommend Rose and will be using her services for all my international travel in the future. 5 star +++ rating!

   almost 2 years ago

1. Penny B ★★★★★

   Rose has assisted my family and me with complicated travel arrangements both pre-and post-pandemic. While booking directly with an airline might work for a simple domestic flight, nothing beats the personal service of an excellent travel agent for arranging more complex travel involving multiple stops and airlines. Attention to detail, excellent advice, a willingness to look at all options, and timely communications before and during the trip are all part of Rose's service. Post-pandemic travel has its complications and Rose stepped in at short notice, out of regular business hours, to make necessary changes to my itinerary when I was part way through my trip. Navigating this on my own would have been a stressful nightmare! Thanks Rose!

   almost 3 years ago
2. Megan Lamont ★★★★★

   I've used Rose on several different occassions for travel both internally and overseas. However, this was the first time I've travelled to the USA post- pandemic and as everyone has been saying, it's a whole new world when it comes to travel. Rose's attention to detail and support through the whole process was fantastic, her quick responses, sharing of suggestions was super helpful. My travel was made that much less stressful as I knew I had someone in my corner if it didn't quite go as planned, you've heard all the stories about cancelled flights, etc. Having a travel specialist is now a requirement not a nice to have. I'd trust Rose any day with this, who needs travel stress when you're on holiday?? Thanks Rose!

   almost 3 years ago
3. John Bassili ★★★★★

   My wife and I have used the services of Rose Ennis at Travel Designers for over seven years and will continue to do so for the foreseeable future. We have been very satisfied with the service we have received which has gone beyond the call of duty. When we leave New Zealand and travel to the Northern Hemisphere we tend to go for six weeks and visit several countries and stay at various different establishments. Rose at Travel designers sorts out the best rout to take and proceeds to create a schedule for us which has always been very efficient and cost effective. Rose has been very proactive in advising us and warning us of any possible hitch in our travel plans even to the extend of contacting us while we were overseas to inform us of an unavoidable change in our plans. Last year we booked a South American tour with Rose and we were delighted with the whole experience. This year we had planned to visit Europe again and to benefit from cheaper fares we booked early. This was before Covid -19 hit us with all the travel restrictions. Rose has worked tirelessly and obtained the bulk of our refunds and is working on the rest. I am sure that if I had booked on line we would not have had such success. My wife and I highly recommend Travel Designers as a travel agent and we are sure that you won't be sorry.

   almost 5 years ago

1. Wade Knowles ★★★★★

   I would like to share the exceptional service delivered by Rose and the team at Travel Designers. With Auckland going into Alert level 3 on Wednesday and myself needing to get back to Christchurch, I let my fingers do the walking and called Rose directly @ 1100 pm Tuesday night. Within 30 minutes myself and a work colleague had our original flights cancelled and new flights booked for the following morning. This is why we use Travel Designers for all our travel requirements because nothing is ever a problem and when we encounter a problem it is resolved in a very professional manner and with haste, this lending more time to focus on organisational objectives and outcomes plus stress-less nights sleep! Once again the works completed for this account is very much appreciated and I look forward to many more hassle free travel engagements with Travel Designers Ltd.

   almost 5 years ago

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