Causeway Motors

Reviews

1. Suzanne Perrin ★☆☆☆☆

   Review for customer service only: I called Causeway Motors for an estimate for a full service and some repairs, having read the great reviews and had a recommendation by a friend. But I didn't get past the phonecall as the receptionist was completely unhelpful and rude. I asked for the pricing and info for a full service (i.e. what's included) so I could make an informed choice and know upfront what I'd be getting for my money. Knowing of something needing repair, I knew the bill would be close to or exceed $1k - so it's reasonable to want clarity on the cost and coverage. Her tone sounded like she was put out by being asked for the information and she said "I've actually never been asked for this before". Seriously? Do people really deliver their car for a service with no knowledge of the likely price or what's involved? I doubt it. That's why most mechanics detail their packages on their websites, even if you have to call for pricing - it's called transparency. If it isn't on your website, you should be willing to provide the information to potential customers, as several others did happily. She begrudgingly agreed to email me the info, but not surprisingly, I didn't receive the email. I'm sure that Drew and his team are great mechanics, but I won't be finding out. Their competitors on the same road were friendly. helpful and transparent about their servicing and pricing. Shame about the first impression at Causeway - you're only as good as that first point of contact.

   almost 7 months ago
2. Karen Orlanski ★★★★★

   Very reliable, excellent professionals, fair prices, and most importantly: honest and friendly. I would never think of taking my cars anywhere else

   almost 7 months ago
3. Corinna Homer ★★★★★

   Drew and the team are fab. Always helpful, do a great job, really flexible and transparent and honest. Wish I’d discovered them earlier. Good family run and independent mechanic. Highly recommend (even if he does give me stick for driving a VW haha)

   almost 8 months ago

1. Chris Lowther ★★★★★

   Outstanding service from Chris and his team. We highly recommend Causeway Panelbeaters without any hesitation. Takes pride in his work, and simply a great customer experience. Well done!

   almost 10 months ago
2. Casey Namana ★★★★★

   Great quality of work on the insurance job to replace the rear bumper on our Toyota Auris. Cheers team

   1 year ago
3. Lee O'Neill ★★★★★

   I went for a warrant at Causeway Motors. The team here are real helpful and friendly. I wld def take my car back here for a service. Cheers guys.

   almost 3 years ago

1. Sam Reid ★★★★★

   Always a pleasure to deal with. No BS, just good honest mechanical repairs/WOFs at a fair price and in a reasonable timeframe…. Wish there were more shops like this! Can’t speak highly enough of them, been taking mine and my families cars hear for years. Thankyou team.

   almost 3 years ago
2. Erin Dinneen ★★★★★

   We have taken our cars to Causeway Motors for 20 years. Servicing and repairs have been handled with experience and expertise. I wouldn't trust anyone more.

   almost 3 years ago
3. Dean Graham ★★★★★

   I have been going to the team at Causeway for years, they are a great bunch as well as being very good honest mechanics, great with Euro cars. I've recommended them to so many people who have all become happy customers as as well.

   almost 3 years ago

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